Jahlesa Monique Chappell
Technician
Clayton,North Carolina
Summary
Biowork Cerification- Completion date 08/2015
Strong work history- Takes initiative, versatile and multi-skilled. Team oriented, Highly efficient Technician well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency. Excellent record of dependability and reliability and a safe work record.
Overview
16
16
years of professional experience
Work History
Purification Senior Technician
Grifols Therapeutics Inc
01.2016 - Current
- Demonstrates considerable initiative in job performance so that close supervision is not necessary
- Processes products through final sterile bulk stage
- Assists in training less experienced operators in production, GMP and housekeeping
- Performs bulk processing and filtration involving processing parameters
- Demonstrates the ability to trouble-shoot, identify and analyze unusual situations and recommend appropriate action for safety and product integrity
- Cooperates and works with those in other departments as well as those in the immediate area to aid in a constructive approach toward departmental problems and process or equipment changes as instructed by supervisor.
- Organized work to meet demanding production goals.
- Inspected equipment to identify areas of wear or causes of malfunctions.
- Cross-trained existing employees to maximize team agility and performance.
Sales Lead
Loft Outlet
09.2011 - 08.2016
- Promoted for strong ability to lead and follow instruction
- Describe merchandise and explain use, operation, and care of merchandise to customers
- Inventory stock and requisition new stock
- Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices
- Monitor customer preferences to determine focus of sales efforts
- Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits
- Up-sold and cross-sold products effectively, driving sales and increasing revenue.
- Increased sales and customer satisfaction through personalized servicing.
Night Auditor
Hampton Inn
05.2009 - 08.2011
- Reviewed accounts and charges with guests during the checkout process
- Greeted, registered, and assigned rooms to guests of hotels or motels
- Cleaned and maintained lobby and common areas, such as restocking supplies and watering plants
- Prepared for basic food service, such as setting up continental breakfast or coffee and tea supplies
- Computed bills, collected payments, and made change for guests
- Performed bookkeeping activities, such as balancing accounts and conducting nightly audits
Sales Associate
Journey’s
09.2007 - 05.2009
- Greeted customers, patrons, or visitors
- Gathered customer or product information to determine customer needs
- Processed sales or other transactions
- Helped customers try on or fit merchandise
- Maintained knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices
- Exchanged merchandise for customers and accept returns
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Prepared merchandise for sales floor by pricing or tagging.
- Engaged with customers to build rapport and loyalty.
- Managed efficient cash register operations.
Crew Member
Wendy’s
- Cleaned food preparation areas, cooking surfaces, and utensils
- Cleaned, stocked, and restocked workstations and display cases
- Cooked and packaged batches of food, such as hamburgers and fried chicken, which are prepared to order or kept warm until sold
- Served orders to customers at windows, counters, or tables
- Scheduled activities and equipment use with managers, using information about daily menus to help coordinate cooking times
- Verified that prepared food meets requirements for quality and quantity
Education
Johnston Community College
Carolina, North08.2015
No Degree - Biotechnology
University of North Carolina At Pembroke
Pembroke, North Carolina01.2013
No Degree - Clinical Research
Campbell University, University of North Carolina
Buies Creek, Pembroke, North Carolina12.2009
Skills
- Assembly and Production
- Time Management
- Equipment Calibration
- Operation Monitoring
- Distribution of Goods
- Inventory Oversight
- SOP Enforcement
- Production Assistance
- Verbal and Written Communication
- Documentation
- Health and Safety Regulations
- Equipment Sterility
Languages
English
Professional Working
Timeline
Purification Senior Technician
Grifols Therapeutics Inc
01.2016 - Current
Sales Lead
Loft Outlet
09.2011 - 08.2016
Night Auditor
Hampton Inn
05.2009 - 08.2011
Sales Associate
Journey’s
09.2007 - 05.2009
Crew Member
Wendy’s
Johnston Community College
No Degree - Biotechnology
University of North Carolina At Pembroke
No Degree - Clinical Research
Campbell University, University of North Carolina
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