Jahlia Jones
Hesperia,CA
Summary
Compassionate Care Provider and Janitorial Manager with extensive experience in meal preparation, transportation assistance, and facility cleanliness. Skilled in patient grooming, mobility support, vendor relationship management, and staff evaluations. Bringing strong communication skills and a proactive approach to enhancing client satisfaction and operational efficiency.
Overview
3
3
years of professional experience
Work History
IHSS Care Provider
IHSS - In Home Supportive Services
06.2023 - Current
- Prepared nutritious meals according to dietary restrictions and preferences for better overall health.
- Provided transportation and appointments management.
- Provided transportation for clients to medical appointments, social events, and other necessary outings.
- Ensured a safe and comfortable environment by maintaining a clean and organized living space.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Assisted disabled clients to support independence and well-being.
Uber Driver
Uber
01.2022 - 06.2023
- Developed strong communication skills while interacting with diverse groups of riders daily.
- Responded to passenger concerns and complaints politely and professionally.
- Followed company guidelines and policies when interacting with passengers.
- Assisted passengers with loading and unloading luggage for enhanced customer care.
- Picked up riders at designated locations and greeted upon vehicle entry.
Janitorial Manager
Curleys Cleaning Crew
09.2021 - 01.2023
- Improved facility cleanliness by conducting regular inspections and addressing issues promptly.
- Developed strong vendor relationships for cost-effective supply procurement and inventory management.
- Increased client satisfaction by consistently maintaining a clean and safe environment for occupants.
- Coordinated with external contractors for specialized cleaning services as needed while ensuring minimal disruption to daily operations.
- Conducted thorough staff evaluations to identify strengths, opportunities for growth, and professional development needs.
- Organized routine maintenance activities to ensure the longevity of equipment and minimize downtime.
Education
Associate of Science - Medical Assisting
Victor Valley College
Victorville, CA06.2026
High School Diploma -
Apple Valley Adult School
Apple Valley, CA06.2018
Skills
- Emotional Support
- Grooming assistance
- Physical mobility support
- Compassionate Caregiving
- Transportation Assistance
- Cleanliness
- Relationship building and management
Timeline
IHSS Care Provider
IHSS - In Home Supportive Services
06.2023 - Current
Uber Driver
Uber
01.2022 - 06.2023
Janitorial Manager
Curleys Cleaning Crew
09.2021 - 01.2023
Associate of Science - Medical Assisting
Victor Valley College
High School Diploma -
Apple Valley Adult School