Jahliek Dyer
Garden City,NY
Summary
Seasoned Assistant Director of Operations with broad experience in overseeing business operations, managing logistics, and developing strategic plans. Strengths include strong leadership skills, ability to optimize operational processes, and proficiency in fiscal management. Previous work history showcases significant impact made through improved efficiency, cost reduction strategies, and team development.
Overview
5
5
years of professional experience
Work History
Assistant Director of Operations
Lifes worc
Garden City, NY
10.2023 - Current
- Analyzed data across variety of sources to identify trends, patterns and areas of opportunity.
- Reviewed site and department performance to improve quality of services and comply with regulatory requirements.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Cultivated strong relationships with clients through effective communication, addressing concerns and providing tailored solutions to enhance satisfaction.
- Worked with management team to develop operational goals aligned with business strategy.
- Communicated clear and consistent messages regarding departmental goals to produce desired results.
- Organized and oversaw work schedules of departmental managers to enhance team efficiency and productivity.
- Evaluated operational procedures and recommended adjustments for effectiveness.
Plant Production Supervisor
Hercules inc.
Huntington, New York
11.2020 - 09.2023
- Completed production plans by scheduling and assigning personnel, revising schedules and establishing priorities.
- Coordinated production schedules to optimize resource allocation and meet delivery timelines.
- Facilitated team meetings to discuss production goals, address challenges, and promote collaboration among staff.
- Conferred with management and subordinates to resolve problems or complaints.
- Maintained top-notch quality control standards and eliminated downtime to maximize revenue.
- Recommended and implemented measures to improve production methods and quality of products.
- Oversaw continuous improvement initiatives in lean environment to drive gains in quality, flow and output.
Education
High School Diploma -
Glen Cove High School
Glen Cove 06-2020
Skills
- Data analysis
- Operational optimization
- Customer engagement
- Service quality improvement
- Project management
- Process evaluation
- Cost control
Accomplishments
Employee of the Quarter Award, Q3 2024, Q1 2025
Timeline
Assistant Director of Operations
Lifes worc
10.2023 - Current
Plant Production Supervisor
Hercules inc.
11.2020 - 09.2023
High School Diploma -
Glen Cove High School