Jahlil Jama
Fort Worth
Overview
3
3
years of professional experience
Work History
Retail Worker
Hobby Lobby
10.2024 - 01.2025
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
- Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
- Assisted in training new employees on store policies and procedures, contributing to a cohesive team environment.
Shift Lead
Chicken Express
11.2022 - 09.2024
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
Crew Member
Urban Air
06.2022 - 01.2023
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Education
High School Diploma -
Keller Learning Center
Keller, TX12.2025
Skills
- Customer service
- Patience and empathy
- Customer assistance
- Reliability and punctuality
- Store cleaning
- Sales promotion
- Time management
- Problem-solving
Timeline
Retail Worker
Hobby Lobby
10.2024 - 01.2025
Shift Lead
Chicken Express
11.2022 - 09.2024
Crew Member
Urban Air
06.2022 - 01.2023
High School Diploma -
Keller Learning Center