Jahlil Ramsey
Sacramento,CA
Summary
Dependable, successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
8
8
years of professional experience
Work History
Machine Operator
Western Group Packaging
10.2022 - 03.2024
- Set up and ran machinery to produce exceptional products for industrial needs.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
- Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
- Increased product quality through meticulous monitoring of machine settings and making adjustments as needed.
Paver
Black Jack Paving
07.2021 - 09.2022
- Ensured quality control measures were met through consistent monitoring of temperature gauges during hot-mix asphalt installation processes.
- Enhanced pavement quality by ensuring proper compaction and adherence to project specifications.
- Improved safety standards by implementing thorough equipment inspections, maintaining a clean worksite, and adhering to all relevant regulations.
- Increased efficiency in paving tasks by proficiently handling materials such as asphalt, concrete, gravel, sand, or other aggregates used in road construction projects.
- Maintained smooth workflow by performing routine maintenance on paving equipment and promptly addressing any mechanical issues that arose during operations.
Cashier
Burger King
05.2019 - 05.2020
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Server
Cafeteria 15L
03.2016 - 04.2019
- Served food and beverages promptly with focused attention to customer needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Bussed and reset tables to keep dining room and work areas clean.
- Cultivated warm relationships with regular customers.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Education
Natomas High School
Sacramento, CASkills
- Strong work ethic
- Machinery operations
- Computer skills
- Workplace safety
- Good communication
- Quality assurance controls
- Task prioritization
- Guest engagement
- Exceptional customer service
- Team collaboration
- Safe food handling
- Performance improvement
- Order accuracy
- Cash handling
- Hospitality service expertise
- Service prioritization
- Menu memorization
Timeline
Machine Operator
Western Group Packaging
10.2022 - 03.2024
Paver
Black Jack Paving
07.2021 - 09.2022
Cashier
Burger King
05.2019 - 05.2020
Server
Cafeteria 15L
03.2016 - 04.2019
Natomas High School
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