Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Jahmani A. Griffith

Springfield Gardens,NY

Summary

Experienced professional with a diverse skill set in logistics coordination, customer service, and automotive repair. Proven track record of optimizing delivery operations, resolving customer issues, and conducting vehicle diagnostics and repairs. Proficient in inventory management, route planning, and effective communication. Committed to delivering high-quality results and continuously improving performance.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Apprentice Auto Mechanic

Woody's Service Center
12.2017 - 12.2020


  • Kept myself and my work area neat and professional at all times
  • Helped Senior Mechanics: Assisted with repairs and learned new techniques.
  • Basic Repairs: Did minor fixes and maintenance with guidance.
  • Diagnosed Issues: Used tools to find and troubleshoot problems.
  • Customer Talk: Explained repair needs to customers.
  • Tool Handling: Kept tools and equipment in good shape.
  • Safety First: Followed safety rules to keep the shop safe.
  • Learning: Studied manuals and attended training sessions.
  • Test Drives: Took vehicles for test drives to check repairs.

Customer Service Representative

GEICO
12.2020 - 12.2021
  • Helped Customers: Answered questions about insurance policies, coverage, and claims.
  • Solved Problems: Quickly resolved customer complaints and concerns.
  • Updated Policies: Handled policy changes and updates accurately.
  • Shared Information: Educated customers on insurance products and services.
  • Assisted with Claims: Guided customers through the claims process.
  • Kept Records: Maintained detailed records of customer interactions.
  • Built Relationships: Fostered strong customer relationships to enhance satisfaction.

Logistics Coordinator

GNS Transport Services
01.2022 - 05.2024
  • Coordinated delivery and dispatch to ensure timely and safe arrival.
  • Planned efficient routes to cut travel time and fuel costs.
  • Managed inventory levels and restocked as needed.
  • Updated customers on shipments and handled any concerns.
  • Worked with drivers and team members for accurate deliveries.
  • Kept detailed records of shipments and deliveries.
  • Resolved logistical issues quickly, like delays or damages.
  • Ensured compliance with regulations and company policies.

Education

A.S. - Business Administration

LaGuardia Community College
Long Island City, NY
12.2022

High School Diploma -

HIGH SCHOOL FOR LAW ENFORCEMENT AND PUBLIC SAFETY
Queens, NY
06-2017

Skills

  • Communication: Great at getting ideas across clearly
  • Problem-Solving: Good at spotting issues and fixing them
  • Time Management: Keeps tasks on track and meets deadlines
  • Teamwork: Works well with others to get things done
  • Adaptability: Handles new situations with ease
  • Leadership: Can lead and motivate a team
  • Tech Skills: Comfortable with software and tools
  • Customer Service: Focused on helping customers and solving their problems
  • Creativity: Thinks outside the box to solve issues
  • Detail-Oriented: Pays attention to the small stuff
  • Project Management: Plans and oversees projects from start to finish
  • Analytical: Breaks down complex info to make smart decisions

Certification

CPR Certification, 06/01/23, 06/01/25

Timeline

Logistics Coordinator

GNS Transport Services
01.2022 - 05.2024

Customer Service Representative

GEICO
12.2020 - 12.2021

Apprentice Auto Mechanic

Woody's Service Center
12.2017 - 12.2020

A.S. - Business Administration

LaGuardia Community College

High School Diploma -

HIGH SCHOOL FOR LAW ENFORCEMENT AND PUBLIC SAFETY

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Jahmani A. Griffith