Jahmeka Henry
Davie,FL
Summary
Outside sales specialist with strength in negotiations, e-commerce and customer service. Excellent interpersonal and time management skills.
Overview
4
4
years of professional experience
Work History
Business Development Representative
Rick Case Automotive Group
08.2022 - Current
- Provided excellent customer service to prospects throughout the sales cycle, ensuring a positive experience and fostering long-term relationships
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Opened over 138 new accounts, exceeding goals 60%.
Patient Account Representative
Igenomix
01.2022 - 08.2022
- Handle high volume incoming inbound/outbound emails and phone calls
- Provided exceptional customer service, handling sensitive patient situations with professionalism and empathy.
- Assisted colleagues during peak periods or absences, showcasing teamwork skills while maintaining personal workload demands efficiently.
- Worked with outside entities to resolve issues with billing, claims, and payments.
Call Center Agent
ISG, Infinity Sales Group
01.2021 - 01.2022
- Utilized sales techniques such as suggestive selling and overcoming objections to drive sales and increase average transaction values
- Strong analytical and problem-solving skills to address client needs and challenges effectively.
- Enhanced call center efficiency by effectively managing high call volumes and multitasking in a fast-paced environment.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Education
Florida Atlantic University
Boca Raton, FLSkills
- Customer service
- Adaptability
- Team Collaboration
- Excellent Communication
- Customer Relationship Management
Timeline
Business Development Representative
Rick Case Automotive Group
08.2022 - Current
Patient Account Representative
Igenomix
01.2022 - 08.2022
Call Center Agent
ISG, Infinity Sales Group
01.2021 - 01.2022
Florida Atlantic University
Similar Profiles
ATHIA DA SILVAATHIA DA SILVA
Lease Return Manager / TDI Ambassador at Rick Case Automotive Group / VolkswagenLease Return Manager / TDI Ambassador at Rick Case Automotive Group / Volkswagen
RAFAEL HERRERARAFAEL HERRERA
Sales Associate/Product Specialist at Rick Case Automotive GroupSales Associate/Product Specialist at Rick Case Automotive Group
Anibal GordonesAnibal Gordones
Maintenance Technician at Rick Case Automotive GroupMaintenance Technician at Rick Case Automotive Group
Kade CluteKade Clute
Internship Student at Redline AthleticsInternship Student at Redline Athletics
Tina BrooksTina Brooks
Commercial Underwriter II for California Fair Plan at Team Focus Insurance GroupCommercial Underwriter II for California Fair Plan at Team Focus Insurance Group