Jahmeka Henry
Davie,FL
Summary
Outside sales specialist with strength in negotiations, e-commerce and customer service. Excellent interpersonal and time management skills.
Overview
4
4
years of professional experience
Work History
Business Development Representative
Rick Case Automotive Group
2022.08 - Current
- Provided excellent customer service to prospects throughout the sales cycle, ensuring a positive experience and fostering long-term relationships
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Opened over 138 new accounts, exceeding goals 60%.
Patient Account Representative
Igenomix
2022.01 - 2022.08
- Handle high volume incoming inbound/outbound emails and phone calls
- Provided exceptional customer service, handling sensitive patient situations with professionalism and empathy.
- Assisted colleagues during peak periods or absences, showcasing teamwork skills while maintaining personal workload demands efficiently.
- Worked with outside entities to resolve issues with billing, claims, and payments.
Call Center Agent
ISG, Infinity Sales Group
2021.01 - 2022.01
- Utilized sales techniques such as suggestive selling and overcoming objections to drive sales and increase average transaction values
- Strong analytical and problem-solving skills to address client needs and challenges effectively.
- Enhanced call center efficiency by effectively managing high call volumes and multitasking in a fast-paced environment.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Education
Florida Atlantic University
Boca Raton, FLSkills
- Customer service
- Adaptability
- Team Collaboration
- Excellent Communication
- Customer Relationship Management
Timeline
Business Development Representative
Rick Case Automotive Group
2022.08 - Current
Patient Account Representative
Igenomix
2022.01 - 2022.08
Call Center Agent
ISG, Infinity Sales Group
2021.01 - 2022.01
Florida Atlantic University
Similar Profiles
Anibal GordonesAnibal Gordones
Maintenance Technician at Rick Case Automotive GroupMaintenance Technician at Rick Case Automotive Group
Marat TanatarovMarat Tanatarov
Sales Representative at Rick Case Automotive GroupSales Representative at Rick Case Automotive Group
LAURA MOLINALAURA MOLINA
Title Clerk Team Leader at Rick Case Automotive GroupTitle Clerk Team Leader at Rick Case Automotive Group