Summary
Overview
Work History
Education
Skills
Timeline
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Jahmeka Henry

Davie,FL

Summary

Outside sales specialist with strength in negotiations, e-commerce and customer service. Excellent interpersonal and time management skills.

Overview

4
4
years of professional experience

Work History

Business Development Representative

Rick Case Automotive Group
08.2022 - Current
  • Provided excellent customer service to prospects throughout the sales cycle, ensuring a positive experience and fostering long-term relationships
  • Self-motivated, with a strong sense of personal responsibility.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Opened over 138 new accounts, exceeding goals 60%.

Patient Account Representative

Igenomix
01.2022 - 08.2022
  • Handle high volume incoming inbound/outbound emails and phone calls
  • Provided exceptional customer service, handling sensitive patient situations with professionalism and empathy.
  • Assisted colleagues during peak periods or absences, showcasing teamwork skills while maintaining personal workload demands efficiently.
  • Worked with outside entities to resolve issues with billing, claims, and payments.

Call Center Agent

ISG, Infinity Sales Group
01.2021 - 01.2022
  • Utilized sales techniques such as suggestive selling and overcoming objections to drive sales and increase average transaction values
  • Strong analytical and problem-solving skills to address client needs and challenges effectively.
  • Enhanced call center efficiency by effectively managing high call volumes and multitasking in a fast-paced environment.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.

Education

Florida Atlantic University
Boca Raton, FL

Skills

  • Customer service
  • Adaptability
  • Team Collaboration
  • Excellent Communication
  • Customer Relationship Management

Timeline

Business Development Representative

Rick Case Automotive Group
08.2022 - Current

Patient Account Representative

Igenomix
01.2022 - 08.2022

Call Center Agent

ISG, Infinity Sales Group
01.2021 - 01.2022

Florida Atlantic University

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Jahmeka Henry