Jahmeka Henry
Davie,FL
Summary
Outside sales specialist with strength in negotiations, e-commerce and customer service. Excellent interpersonal and time management skills.
Overview
4
4
years of professional experience
Work History
Business Development Representative
Rick Case Automotive Group
08.2022 - Current
- Provided excellent customer service to prospects throughout the sales cycle, ensuring a positive experience and fostering long-term relationships
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Opened over 138 new accounts, exceeding goals 60%.
Patient Account Representative
Igenomix
01.2022 - 08.2022
- Handle high volume incoming inbound/outbound emails and phone calls
- Provided exceptional customer service, handling sensitive patient situations with professionalism and empathy.
- Assisted colleagues during peak periods or absences, showcasing teamwork skills while maintaining personal workload demands efficiently.
- Worked with outside entities to resolve issues with billing, claims, and payments.
Call Center Agent
ISG, Infinity Sales Group
01.2021 - 01.2022
- Utilized sales techniques such as suggestive selling and overcoming objections to drive sales and increase average transaction values
- Strong analytical and problem-solving skills to address client needs and challenges effectively.
- Enhanced call center efficiency by effectively managing high call volumes and multitasking in a fast-paced environment.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Education
Florida Atlantic University
Boca Raton, FLSkills
- Customer service
- Adaptability
- Team Collaboration
- Excellent Communication
- Customer Relationship Management
Timeline
Business Development Representative
Rick Case Automotive Group
08.2022 - Current
Patient Account Representative
Igenomix
01.2022 - 08.2022
Call Center Agent
ISG, Infinity Sales Group
01.2021 - 01.2022
Florida Atlantic University