Jahmel Grubbs
Summary
Dedicated and detailed oriented professional with extensive experience in security services, supervision, retail sales and administrative support. Adept at managing teams, ensuring safety, and providing exceptional customer service. Seeking an environment that allows my diverse skills set and leadership experience to contribute to the growth of the organization.
Overview
4
4
years of professional experience
Work History
Security Officer
DCAS
11.2020 - 10.2021
- Provided administrative support across various city agencies, assisting with tasks such as data entry, filing, and document management.
- Supported daily office operations by responding to inquires from public and city personnel, providing accurate information and resolving issues.
- Assisted in the preparation and distribution of documents, reports, and other materials.
- generating badges for new hires and existing city employees.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
Security Officer
Allied Universal Security Services
07.2021 - Current
- Patrolled assigned areas to ensure the safety and security of property, personnel, and visitors.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular inspections of the premises, including access point, doors, and window to ensure they secure.
- Respond to incidents of theft, vandalism, or disturbances by following established protocols.
- Provided detailed reports on security incidents, ensuring accurate documentation for review by management
- Maintained a high level of visibility to deter unauthorized activity and ensure a safe environment for stakeholders
Security Shift Supervisor
Allied Universal Security Services
07.2021 - Current
- Ensured a high level of customer satisfaction by addressing concerns promptly and professionally.
- Managed access control systems, ensuring only authorized personnel were granted entry into sensitive areas.
- Oversaw daily operations of the shift, managing a team of employees ( 90-130 ) to ensure tasks were completed efficiently and according to company policies.
- conducted shift briefings to inform staff if daily objectives, updates, and any potential challenges.
- Delegated responsibilities, provided guidance, and monitored staff performance to ensure high levels of productivity.
- Assist in customer and employee concerns, resolving issues promptly to maintain a positive work environment.
Vault Clerk
Rapid Armored
04.2022 - 12.2022
- Kept accurate count of pending transfers and monetary values of various movements.
- Completed reports detailing daily actions, customer services issues, and notable incidents.
- Demonstrated strong attention to detail while logging incoming deposits and verifying their accuracy against transaction records.
- Provided excellent customer service, promptly addressing inquiries regarding stored valuables or documents.
- Reduced discrepancies by performing daily audits and reconciliations of vault contents.
- Collaborated with management to develop new policies and procedures for improved vault operations.
- Participated in ongoing professional development opportunities to stay current on industry trends and best practices for vault management.
Security Field Supervisor
Allied Universal Security Services
07.2021 - Current
- Assist Branch manager and Ops Manager in daily task and assignments
- Mentored junior staff members, fostering professional growth and development within the team.
- Maintained high levels of situational awareness during large-scale events, coordinating resources effectively to ensure public safety.
- Supervised a team of security officers across multiple sites, ensuring compliance with security protocols and client requirements.
- conducted site visits to assess security measures and ensure that officers were executing their duties effectively.
- Provided ongoing training and support to security personnel to ensure preparedness and adherence to company standards.
- Acted as point of contact for client inquires and concerns, ensuring excellent customer service and prompt resolution resolution of issues
Education
High School Diploma -
Eagle Academy For Young Men
The Bronx, NY06.2017
Skills
CCTV Monitoring
Superior customer service
Attentive and Observant
Reliable and Responsible
Complex Problem-Solving
Relationship building and management
Conflict de-escalation
Threat Assessment
Document Management
Staff Management
Crisis Management
Team Leadership
Affiliations
- Free Masons Of NY
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeWork Location
On-SiteHybridImportant To Me
Career advancementWork-life balanceCompany CultureHealthcare benefitsTeam Building / Company Retreats401k match4-day work weekLanguages
English
Full Professional
Timeline
Vault Clerk
Rapid Armored
04.2022 - 12.2022
Security Officer
Allied Universal Security Services
07.2021 - Current
Security Shift Supervisor
Allied Universal Security Services
07.2021 - Current
Security Field Supervisor
Allied Universal Security Services
07.2021 - Current
Security Officer
DCAS
11.2020 - 10.2021
High School Diploma -
Eagle Academy For Young Men
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