Jahmere Shepard
Concord,NC
Summary
Experienced professional with a strong background in technology-related roles. Proficient in software development, system administration, and technical support. Skilled in problem-solving and optimizing performance. Capable of managing projects and collaborating effectively with teams. Committed to continuous learning and staying current with industry trends to contribute to organizational success.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
1
1
year of professional experience
Work History
Creek Clean up Volunteering
City Of Concord, California
Concord, North Carolina
01.2024 - Current
- Followed established health codes while performing duties.
- Performed daily opening and closing duties including setting up displays and cleaning counters.
Walmart Associate
Walmart
Concord, NC
07.2024 - 12.2024
- Organized backroom areas to maintain a clean and organized work environment.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Processed payments using point-of-sale systems.
- Built relationships with customers by providing friendly customer service.
- Resolved customer complaints promptly and efficiently.
- Maintained a high level of professionalism when dealing with difficult customers.
- Adjusted bills and refunded money to resolve customers' service or billing complaints.
- Answered customer inquiries and provided accurate information regarding products and services.
- Monitored call queues in order to prioritize incoming calls by urgency or importance level.
- Performed follow-up calls as necessary to ensure satisfactory resolution of customer inquiries.
Education
Associate of Science - Nursing
Bertie Highschool
Windsor, NC06-2026
High School Diploma -
Bertie Highschool
Windsor, NC06-2024
Skills
- Project planning
- Planning
- Written communication
- Recordkeeping
- Data entry
- Team building
- Time management
- Good Telephone Etiquette
- Troubleshooting
Timeline
Walmart Associate
Walmart
07.2024 - 12.2024
Creek Clean up Volunteering
City Of Concord, California
01.2024 - Current
Associate of Science - Nursing
Bertie Highschool
High School Diploma -
Bertie Highschool