Jahneilah Clay
Bowie,MD
Summary
Hard-working individual with 7+ years of work experience and a proven knowledge of customer communications, customer satisfaction, and customer service. Aiming to leverage my abilities to successfully fill in the role at your company. Frequently praised as quality-oriented by others, I can be relied upon to help your company achieve its goals.
I am offering a positive attitude and genuine interest in helping others, ready to thrive in customer-focused environment. I bring the ability to quickly learn company products and services, ensuring accurate and efficient customer support. Ready to use and develop communication and problem-solving skills in my role.
Overview
5
5
years of professional experience
Work History
Professional Hair Braider
Lili's Hair Braiding Inc.
03.2021 - Current
- Keep work stations clean and sanitize tools such as scissors and combs
- Schedule client appointments
- Update and maintain customer information records, such as beauty services provided
- Shampoo, rinse, condition and dry hair and scalp or hairpieces with water, liquid soap, or other solutions
- Operate cash registers to receive payments from patrons
- Demonstrate and sell hair care products and cosmetics
- Comb, brush, and spray hair or wigs to set style
- Massage and treat scalp for hygienic and remedial purposes, using hands, fingers, or vibrating equipment
Cashier
Taco Bell
08.2020 - 03.2022
- Receive payment by cash, credit cards, or automatic debits
- Assist customers by providing information and resolving their complaints
- Greet customers entering establishments
- Answer customers questions, and provide information on procedures or policies
- Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans
- Worked flexible schedule and extra shifts to meet business needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Cashier
Popeyes
10.2019 - 07.2020
- Accept payment from customers, and make change as necessary
- Clean and organize eating, service, and kitchen areas
- Request and record customer orders, and compute bills using cash registers, multicounting machines, or pencil and paper
- Offer customers carry-out service at the completion of transactions
- Maintain sanitation, health, and safety standards in work areas
- Greeted customers entering store and responded promptly to customer needs.
Nail Tech Assistant
Mavana Nails
10.2019 - 03.2020
- Clean and sanitize tools and work environment
- Schedule client appointments and accept payments
- Remove previously applied nail polish, using liquid remover and swabs
- Shape and smooth ends of nails, using scissors, files, or emery boards
- Apply undercoat and clear or colored polish onto nails with brush
- Promote and sell nail care products
Education
Doctor of Criminal Justice -
UNIVERSITY OF MARYLAND EASTERN SHORE
PRINCESS ANN, MD05.2024
High School Diploma -
BOWIE HIGH SCHOOL
BOWIE, MD05.2021
Skills
- Customer service
- Fast learner
- Time management
- Work ethic and integrity
- Patience and empathy
- Client consultation
- Braiding techniques
- Nail extensions
Timeline
Professional Hair Braider
Lili's Hair Braiding Inc.
03.2021 - Current
Cashier
Taco Bell
08.2020 - 03.2022
Cashier
Popeyes
10.2019 - 07.2020
Nail Tech Assistant
Mavana Nails
10.2019 - 03.2020
High School Diploma -
BOWIE HIGH SCHOOL
Doctor of Criminal Justice -
UNIVERSITY OF MARYLAND EASTERN SHORE
Similar Profiles
Faith TuittFaith Tuitt
Hairstylist at Hair Braiding BusinessHairstylist at Hair Braiding Business
Schandra massambaSchandra massamba
Hair Braider at Aisha Hair BraidingHair Braider at Aisha Hair Braiding
Lou ToaLou Toa
Hair Dresser at Top Hair BraidingHair Dresser at Top Hair Braiding