Jahnelizza Flood-Manso

Receptionist and Helpdesk Support Specialist with a strong foundation in administrative and customer support roles, refined over 3+ years of professional experience. Proficient in data entry, team collaboration, and maintaining high standards of customer interaction, leveraging tools like MS Office Suite, Zendesk, and Epic for optimal front-desk management and IT support. Demonstrates a meticulous approach to ensuring efficient workflow and data accuracy in fast-paced environments.

Developed strong organizational and multitasking skills in fast-paced hospitality environment, ensuring cleanliness and order. Consistently maintained high standards of hygiene and efficiency, adapting to various tasks and responsibilities. Seeking to leverage these transferrable skills in new field that values reliability and attention to detail.