Jahnissi John
Cedar Hill,TX
Summary
I pride myself in a job well done. I work hard and diligently on whatever task I am asked to complete. I make sure to always give my best and to exceed the expectations of my employer. I enjoy new job opportunities and I’m a fast learner. I like to broaden my horizons and accomplish any job thrown my way.
Overview
8
8
years of professional experience
Work History
Maintenance Engineer
Bentley Legacy
10.2022 - Current
- Reduced downtime through efficient troubleshooting and root cause analysis of equipment failures.
- Reviewed technical documentation to complete equipment maintenance and repair.
- Organized and directed maintenance shutdowns and startups.
- Continuously adhered to strict regulations as well as detailed instructions, guidelines and specifications.
- Reported issues to property manager so effective resolutions could be put into place.
- Optimized work readiness with effective gathering of parts and supplies in alignment with specifications.
- Completed preventive maintenance on machines to enhance production and maintain quality.
Customer Service Representative
Uhaul Moving And Storage
07.2018 - 04.2022
- Answered product and service questions, suggesting other offerings to attract potential customers.
- Provided primary customer support to internal and external customers.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Responded to customer requests for products, services and company information.
- Collected and analyzed customer information to prepare product or service reports.
- Recommended products to customers, thoroughly explaining details.
Warehouse Associate
Target Distribution Center
10.2016 - 01.2017
- Prepared orders for shipment by picking, packing and labeling merchandise.
- Shipped material and performed boxing, packing, labeling and preparation of related documents.
- Satisfied documentation requirements by using SAP software to produce estimates, invoices and tracking spreadsheets.
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
- Readied product pallets for optimal storage and shipment, carefully organizing boxes and balancing weight.
- Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
Education
Associate Of Applied Science - HVAC Installation And Repair
Cedar Valley College
Lancaster, TX08.2023
Skills
- Inventory Management
- Administrative and Office Support
- Billing Adjustments and Refunds
- Sales Report Generation
- Computer Proficiency
- Team-Oriented and Cooperative
- Order and Refund Processing
- Responding to Difficult Customers
- POS Systems and Ordering Platforms
Timeline
Maintenance Engineer
Bentley Legacy
10.2022 - Current
Customer Service Representative
Uhaul Moving And Storage
07.2018 - 04.2022
Warehouse Associate
Target Distribution Center
10.2016 - 01.2017
Associate Of Applied Science - HVAC Installation And Repair
Cedar Valley College