JAHNON PORCHER
Fort Cavazos,USA
Summary
Committed professional with diverse experience in the U.S. Army, behavioral health, and healthcare sectors. Expertise in safety protocols, documentation, communication, and conflict resolution. Pursuing an Associate Degree in Criminal Justice, focused on enhancing public service, youth development, and community safety initiatives.
Overview
1
1
Certification
1
1
year of post-secondary education
12
12
years of professional experience
Work History
92Y, Unit Supply Specialist
U.S. ARMY
Fort Cavazos, USA
03.2024 - Current
- Served in Army Air Defense unit, ensuring accountability, professionalism, and readiness to meet mission objectives.
- Follow military policies, procedures, safety requirements, and established standards.
- Maintain accurate records and documentation while handling sensitive equipment and information.
- Contributed to team success by maintaining high levels of accountability and communication. within a structured, high-accountability team environment.
- Demonstrated dependability and attention to detail while organizing operations and performing effectively under pressure.
Behavioral Health Technician
Virtue Recovery Center
Killeen, USA
10.2023 - 02.2024
- Monitored client safety and well-being through security checks and hourly rounds, ensuring a secure environment.
- Obtained and documented vital signs and maintained accurate client records.
- Provided companionship and supportive interaction to individuals receiving behavioral health services, fostering a sense of trust and comfort.
- Assisted with recovery groups and encouraged participation in treatment activities, enhancing client engagement in their recovery process.
- Communicated observations and concerns appropriately with the care team.
Caregiver
Life Bridges
Dayton, USA
04.2014 - 05.2023
- Delivered companionship and support with daily living activities, including meal preparation, transportation, household tasks, and community engagement.
- Provided daily personal care for clients, ensuring comfort and safety.
- Assisted clients with mobility and transportation to appointments and activities.
- Administered medications according to prescribed schedules and protocols.
Medical Assistant
South Dayton Pediatrics
Dayton, USA
07.2022 - 01.2023
- Collected vital signs, medical histories, swabs, and patient samples to ensure accurate patient assessments.
- Assisted providers during patient visits and supported routine clinical procedures to enhance patient care.
- Collected vital signs, medical histories, swabs, and patient samples.
- Entered and maintained patient information in electronic health record system to ensure data accuracy and accessibility.
- Maintained patient confidentiality and followed healthcare safety procedures.
Patient Care Technician
PAM Health
Dayton, USA
01.2020 - 07.2022
- Delivered direct patient care, ensuring safety, dignity, and comfort for patients.
- Supported patients with personal care, transfers, and daily activities to enhance their well-being.
- Monitored blood glucose and vital signs and accurately documented patient information.
- Partnered with nurses to facilitate patient-centered care strategies.
Direct Support Professional
ViaQuest
Dayton, USA
06.2019 - 01.2021
- Facilitated development and daily living skills for individuals with diverse needs.
- Provided personal care, meal preparation, transportation, and engagement in community activities to enhance quality of life.
- Adapted support to individual needs while maintaining safety and respect.
- Tailored support strategies to individual needs, ensuring safety and dignity.
Customer Service Representative
Teleperformance
Fairborn, USA
03.2017 - 07.2019
- Responded to inbound customer calls to ensure effective communication and support. and resolved account, payment, and technical concerns.
- Clarified product features and benefits to assist customers in making informed decisions. and services clearly while maintaining professional communication.
- Remained calm and professional during challenging customer interactions. while handling difficult or high-volume customer interactions.
Assembly Line Worker
Procter & Gamble
Dayton, USA
04.2016 - 10.2018
- Executed packaging and production duties, operated forklift, conducted material counts, ensured adherence to productivity and safety standards.
- Assembled products using hand tools and automated equipment.
- Monitored assembly line operations for quality and efficiency.
- Collaborated with team members to ensure smooth workflow.
Bus Aide/Classroom Teacher
Earth Angels Child Care
Dayton, USA
10.2015 - 01.2016
- Supervised children to ensure safety during transportation; assisted with classroom activities and developed engaging, age-appropriate learning activities and monthly curriculum plans to enhance student learning.
- Supervised children during transportation to ensure safety and comfort.
- Assisted drivers with loading and unloading children at designated stops.
- Communicated effectively with parents regarding transportation schedules and procedures.
Education
Associate Degree - Criminal Justice
University of Phoenix
Phoenix , Az 02.2026 - 09.2026
Medical Assistant Program -
Fortis College
Centerville, OHHigh School Diploma/GED -
Dayton Technology Design High School
Dayton, OHSkills
- Logistical Support
- Supply Chain Management
- Recordkeeping
- Safety procedures
- Crisis management
- Client care
- Behavior Management
- CPR/First Aid
- Time management
- Microsoft Office
- Teamwork & Leadership
- De-escalation skills
- HIPAA & Confidentiality
Certification
- Medical Assistant
- Certified Nursing Assistant (CNA)
- CPR/First Aid
- Basic Life Support (BLS)
- Valid Driver's License
Additional Qualifications
- Behavior management
- Crisis support
- Direct care
- Childcare
- Developmental disabilities
- Documentation
- Patient care
- Administrative support
- Microsoft Office
- Electronic medical records
- Customer service
- Leadership
- Safety procedures
- Team collaboration
Timeline
Associate Degree - Criminal Justice
University of Phoenix
02.2026 - 09.2026
92Y, Unit Supply Specialist
U.S. ARMY
03.2024 - Current
Behavioral Health Technician
Virtue Recovery Center
10.2023 - 02.2024
Medical Assistant
South Dayton Pediatrics
07.2022 - 01.2023
Patient Care Technician
PAM Health
01.2020 - 07.2022
Direct Support Professional
ViaQuest
06.2019 - 01.2021
Customer Service Representative
Teleperformance
03.2017 - 07.2019
Assembly Line Worker
Procter & Gamble
04.2016 - 10.2018
Bus Aide/Classroom Teacher
Earth Angels Child Care
10.2015 - 01.2016
Caregiver
Life Bridges
04.2014 - 05.2023
Medical Assistant Program -
Fortis College
High School Diploma/GED -
Dayton Technology Design High School