Jahnvi Srivastava
Oregon,USA
Summary
Offering foundation in relevant academic coursework and strong analytical skills, eager to learn and develop in professional environment. Contributes the ability to quickly adapt to new information and tools. Ready to use and develop analytical and technical skills in administrative role.
Overview
4
4
years of professional experience
Work History
Summer Intern
Oregon Health Sciences University
07.2024 - 08.2024
- Participated in workshops and presentations related to projects to gain knowledge.
- Demonstrated adaptability by quickly learning new techniques as required for specific projects or tasks.
- Collaborated with cross-functional teams to identify opportunities for process improvement and increased efficiency.
Front End Cashier
Walmart
03.2023 - 06.2023
- Guided customers through checkout procedures, product searches, and loyalty program registrations; elevated average order value by 10% and loyalty program enrolment by 25%
- Analyzed and managed a high volume of customer complaints, escalating critical issues to supervisors for immediate resolution, resulting in a 25% improvement in customer retention rates
- Enhanced customer experience by warmly greeting and providing accurate information tailored to customers needs
- Maintained an organized storefront, resulting in a 30% increase in positive customer feedback and a 20% decrease in cart abandonment rate
Junior Technical Consultant
Deutsche Gesellschaft Für Internationale Zusammenarbeit
09.2021 - 03.2022
- Orchestrated a strategic partnership between GIZ and Ayushman Bharat Pradhan Mantri Jan Arogya, resulting in healthcare initiatives that provided medical coverage to over 5 million families
- Established a national public health insurance fund in India for low-income workers, which improved healthcare access and reduced the financial burden for the underprivileged
- Conducted daily comprehensive reviews of hospital claims, analyzing data to create detailed daily logs for high-level management review, enabling strategic decision-making and data-driven insights
Project Coordination
Hindustan Latex Family Planning Promotion Trust
01.2021 - 06.2021
- Directed establishing and enforcing quality standards for diagnosis, medical treatment, and infection control; through rigorous monitoring and training programs, achieved a 20% reduction in hospital-acquired infections and a 15% improvement in patient satisfaction scores
- Conducted thorough facility inspections, pinpointing 15 high-risk areas for improvement and hazardous elements; ensured regulatory compliance, safeguarding staff and residents while reducing safety incidents by 40% annually
- Spearheaded regular inspections of staff procedures, identifying and addressing potential hazards to ensure the safety of residents and staff while maintaining full compliance with industry regulations
Education
Master of Public Health - Health Management & Policy
OHSU/PSU, School of Public Health
12.2024
Master's - business administration, Rural Management
India Institute of Health and Research Management
03.2021
Bachelor of Technology - Biotechnology
Narina Vidhya Peeth Engineering Institute
03.2019
Skills
- SPSS
- Stata
- Microsoft Office
- Team collaboration
- File management
- Administrative support
Languages
English
Professional Working
Hindi
Native or Bilingual
Timeline
Summer Intern
Oregon Health Sciences University
07.2024 - 08.2024
Front End Cashier
Walmart
03.2023 - 06.2023
Junior Technical Consultant
Deutsche Gesellschaft Für Internationale Zusammenarbeit
09.2021 - 03.2022
Project Coordination
Hindustan Latex Family Planning Promotion Trust
01.2021 - 06.2021
Master's - business administration, Rural Management
India Institute of Health and Research Management
Bachelor of Technology - Biotechnology
Narina Vidhya Peeth Engineering Institute
Master of Public Health - Health Management & Policy
OHSU/PSU, School of Public Health
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