Jahnyiah Barton
Charlotte,NC
Summary
Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.
Overview
5
5
years of professional experience
Work History
HT Pick Up Supervisor
Harris Teeter
05.2023 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Maintained compliance with company policies, objectives, and communication goals.
- Evaluated employee performance and coached and trained to improve weak areas.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Achieved results by working with staff to meet established targets.
- Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
Barista
Starbucks
10.2022 - 05.2023
- Key Responsibility is customer service and food/ beverage preparation
- Tender is taken to either reload gift cards, or pay for goods
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Controlled line and crowd with quick, efficient service.
- Maintained regular and consistent attendance and punctuality.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Maintained a clean and organized workspace for optimal productivity and safety.
Cashier Customer Service
Harris Teeter
04.2022 - 10.2022
- Assisted customers with returns, refunds and resolving transaction issues.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Answered questions about store policies and addressed customer concerns.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
Maintenance
Walmart
08.2021 - 03.2022
- Responsibilities included cleaning and maintaining equipment needed for daily use
- Cleaning restrooms, waxing wood floors, polishing metal, cleaning windows and many other tasks around the store.
Cashier Customer Service
Harris Teeter
08.2020 - 10.2021
- Assisted customers with returns, refunds and resolving transaction issues.
- Processed refunds and exchanges in accordance with company policy.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
Cashier
Harris Teeter
06.2019 - 08.2020
- Responsibilities consist of keeping a sanitized area, money management, use of technology and customer care
- Harris Teeter highly values customer service.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Graduated -
Hopewell High School
Huntersville, NC06.2020
Skills
- Debit Cards
- Health & Safety
- Business Operations
- Money management
- Time Management
- Teamwork
- Inquisitive
- Adobe Photoshop
- Quantitative skills
- Office Cleaning
- Training and mentoring
- Goal-Oriented
- Staff Management
Timeline
HT Pick Up Supervisor
Harris Teeter
05.2023 - Current
Barista
Starbucks
10.2022 - 05.2023
Cashier Customer Service
Harris Teeter
04.2022 - 10.2022
Maintenance
Walmart
08.2021 - 03.2022
Cashier Customer Service
Harris Teeter
08.2020 - 10.2021
Cashier
Harris Teeter
06.2019 - 08.2020
Graduated -
Hopewell High School
Similar Profiles
Christopher GloriosoChristopher Glorioso
Grocery Manager at Harris TeeterGrocery Manager at Harris Teeter
Lane BormetLane Bormet
Cashier at Harris TeeterCashier at Harris Teeter
Marvin HortonMarvin Horton
Overnight Stocker at Harris Teeter Distribution CenterOvernight Stocker at Harris Teeter Distribution Center
Nico AlcoxNico Alcox
Cashier at Harris TeeterCashier at Harris Teeter
Alicia BrewtonAlicia Brewton
Health Insurance Agent at Ttec (TeleTech) - HealthCare SolutionsHealth Insurance Agent at Ttec (TeleTech) - HealthCare Solutions