Jahongir Berkinov

Guest Safety and Supervision:

• Maintained constant surveillance of patrons in the swimming area to ensure safety and prevent accidents.
• Enforced all safety regulations and posted rules for patrons.
• Identified emergency situations or potential drownings and performed necessary rescue operations.

Emergency Response and First Aid:

• Responded promptly to medical emergencies in the pool area, providing first aid care to injured patrons.
• Conducted emergency rescues, including administering CPR and first aid as required.
• Prepared detailed incident reports following accidents or other incidents.

Vigilance Awareness Training (VAT):

• Conducted VAT exercises using a submerged manikin to assess readiness and recognition of emergency situations.

Maintenance and Safety Checks:

• Conducted daily pool maintenance, including cleaning and maintaining equipment and facilities.
• Reported any unsafe conditions or suspicious activity to management immediately.

Customer Interaction and Assistance:

• Assisted swimmers of varying skill levels and provided support for guests and members.
• Offered assistance and clear instructions to promote a safe and enjoyable environment.
• Reminded patrons to walk carefully and avoid running near pool edges to prevent falls.

Cashier / Customer Service Associate.

• Operated the cash register with speed and accuracy; processed transactions via cash, check, credit, debit, gift cards, and mobile payments.
• Maintained accurate purchase records and organized the checkout area; restocked supplies to ensure smooth operations.
• Resolved customer issues promptly and professionally, in alignment with company policies.
• Upheld cleanliness standards at the front end, including counters, registers, and floors.
• Assisted with merchandising by stocking shelves during downtime.
• Handled returns, exchanges, and issued receipts, refunds, or change accurately.
• Delivered excellent customer service by greeting patrons and addressing product or service inquiries.

Event Setup and Logistics Support:

• Lifted and carried items to set up tables, ensuring they were arranged appropriately for the event.
• Assisted in the placement of food and other items on the tables, contributing to the overall presentation and atmosphere of the event.

Donation Collection and Management:

• Stationed myself at designated tables during the event, where attendees could make donations.
• Interacted with event attendees, providing information about the donation process and answering any questions they had.
• Collected donation envelopes from attendees, ensuring they were properly sealed and labeled.
• Transferred collected donations to the event organizer, maintaining accountability and accuracy in handling the contributions.