Jahred R. Fountain
Harrisburg
Summary
Top-tier Production Supervisor with a proven track record at The Hershey Company, excelling in quality assurance and team leadership. Expert in conflict resolution and production planning, I foster collaboration and drive efficiency improvements, ensuring compliance with health and safety standards while enhancing team performance and operational success.
Overview
22
22
years of professional experience
Work History
Production Supervisor
The Hershey Company
Hershey
06.2023 - Current
- Performed regular quality checks throughout the production process to ensure customer specifications were met.
- Collaborated with management team to develop strategies for improving efficiency in the production area.
- Maintained a positive work environment that promoted collaboration between team members.
- Developed strategies for problem solving and conflict resolution among team members.
- Participated in regular meetings with senior leadership to provide updates on team progress.
- Collaborated with other departments to ensure alignment of goals across teams.
- Responded quickly and effectively to emergency situations as they arose.
- Provided coaching and guidance to team members when necessary to improve performance.
- Prepared detailed incident reports following any incidents that occurred during shifts.
- Inspected work areas regularly for cleanliness and organization standards.
Production Operator
Hershey West Dist. Plant
Hershey
05.2021 - Current
- Enthusiastically took on additional shifts during peak work periods to keep production on track.
- Assisted peer machine operators with the setup and operation of production equipment, which resulted in more efficient runs.
- Kept an eye on the machinery in operation to spot any problems and correct them or report more serious issues.
- Replaced worn-out machine parts and ran tests to ensure that products met quality assurance standards.
- Used proper QA procedures to inspect final products for defects and flaws.
- Taught team members about safety protocols and kept track of how well they were followed.
- Kept my work area clean, neat, and organized to avoid accidents, mishaps, and misplaced tools.
Operating Room Assistant
UPMC Community Osteopathic
Harrisburg
09.2012 - 04.2021
- Provided physical assistance to patients in the form of a variety of mobility aids.
- Established staff schedules and assignments based on facility needs and equipment availability.
- Maintained a functional understanding of operational procedures in order to anticipate Operating Room needs.
- Informed parents or guardians about my goals, plans, and progress.
- Looked into and reported problems with patient care or conditions that could jeopardize a patient's well-being.
- Was in charge of maintaining equipment and supplies, ensuring that adequate inventory levels were in place prior to procedures.
- Provided behavioral/emotional support and supervision for those with dementia and Alzheimer's.
- Maintained the confidentiality of patient data and conditions at all times to protect health information.
- Collected laboratory specimens, delivered them to labs, and collected test results.
- Checked for sterile field protocol compliance and immediately reported any violations to the Charge Nurse during procedures.
- Bathing, dressing, hygiene, and grooming were all things I helped patients with.
- Gave surgeons instruments and other sterile supplies.
- Checked documents for compliance with requirements and information accuracy.
- Coordinated with other internal departments and customers to keep operations running smoothly and solve both routine and complex problems.
- Was in charge of preparing patients for surgery and transporting them to and from the operating room.
- Was responsible for the patients' safety and well-being.
Restaurant Manager
Mercados Pizza
Harrisburg
06.2003 - 03.2013
- Was able to quickly recognize problem situations and skillfully resolve incidents to the satisfaction of all parties involved.
- Maintained a safe working and guest environment to reduce the risk of injury and accidents.
- Met, greeted, and encouraged customer feedback, and I used that information to make positive changes in the restaurant.
- Created, implemented, and managed business plans to increase profit in the food and beverage industry.
- Was successful in resolving difficult customer complaints, promoting brand loyalty, and increasing repeat business.
- Interviewed, selected, trained, and supervised employees with care.
- Promoted a positive environment and went above and beyond to ensure that each customer received outstanding food and service.
- Purchased sufficient quantities of food, beverages, equipment, and supplies for the restaurant.
- Kept tracked of purchases and inventory by negotiating prices and contracts with over 6 vendors.
- Handled cash and operated the cash register in a precise and consistent manner.
- Reconciled cash and credit card transactions to keep accurate records.
- Evaluated the health, safety, and sanitation processes to identify and correct any violations as soon as possible.
- Was in charge of payroll and timekeeping, as well as completing the necessary paperwork for new hires and terminations.
Education
High School - General Studies
Susquehanna Township High School
Harrisburg, PA01.2005
HACC
Harrisburg, PASkills
- Health and safety compliance
- Schedule management
- Interpersonal skills
- Quality assurance
- Equipment maintenance
- Production planning
- Team building
- Conflict resolution
- Effective communication
- Safety compliance
- Data reporting
- Production management
- Team leadership
- Problem solving
Timeline
Production Supervisor
The Hershey Company
06.2023 - Current
Production Operator
Hershey West Dist. Plant
05.2021 - Current
Operating Room Assistant
UPMC Community Osteopathic
09.2012 - 04.2021
Restaurant Manager
Mercados Pizza
06.2003 - 03.2013
High School - General Studies
Susquehanna Township High School
HACC
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