Jahrod Williams
Mooresville
Summary
Licensed Emergency Medical Technican with clinical training and a strong foundation in patient interaction, safety awareness, and professional communication. Experienced in fast-paced, high-responsibility environments and known for staying calm, focused, and reliable. Seeking an entry-level healthcare role where I can grow, learn, and contribute to quality patient care.
Overview
5
5
years of professional experience
4
4
Certification
Work History
Business Development Administrator – Executive Office
Randy Marion Automotive Group
05.2024 - Current
- Managed high-volume inbound calls while maintaining professionalism and confidentiality
- Scheduled appointments and organized sensitive documentation
- Maintained accurate client records and data in CRM systems
- Communicated across departments to ensure efficient workflows
- Handled private information with discretion and attention to detail
- Assisted leadership with reporting, data entry, and internal coordination
Assistant Manager
Culver’s
04.2021 - 05.2024
- Supervised daily operations and staff of 20+ employees
- Trained new hires and coached performance in fast-paced settings
- Responded calmly to high-pressure situations and customer concerns
- Enforced safety, cleanliness, and compliance standards
- Managed scheduling, inventory, and shift coverage
- Assisted with hiring, onboarding, and evaluations
- Implemented workflow improvements to increase efficiency
Education
High School Diploma -
01.2025
Skills
- Leadership & supervision
- Safety & compliance
- Professional communication
- Patient assessments
- Patient interaction & emotional support
- Scheduling & reporting tools
- Accurate documentation & recordkeeping
- Multitasking in high-pressure environments
- Team collaboration
- Condition reporting
- CRM Systems
- Emergency medicine
Accomplishments
- Earned North Carolina EMT licensure on first attempt
- Promoted to Assistant Manager for strong performance and reliability
- Assisted with patient care under supervision, including vital signs, transport, and comfort support during clinicals
- Supervised teams of 20+ employees in fast-paced, high-pressure environments
- Trained and supported new hires to improve team efficiency
- Maintained accurate records and handled confidential information responsibly
- Known for strong attendance, punctuality, and professionalism
Certification
- Emergency Medical Technician (EMT) – North Carolina
- CPR/BLS Certified
- ServSafe Certified
- CEVO 4 Emergency Vehicle Operator
- Business Analysis & Process Management
Additional Strengths
- Leadership & team development
- Adaptability in fast-paced environments
- Strong work ethic & accountability
- Professional demeanor
- Clear verbal communication
- Time management
- Attention to detail
Timeline
Business Development Administrator – Executive Office - Randy Marion Automotive Group
05.2024 - Current
Assistant Manager - Culver’s
04.2021 - 05.2024
Excel High School - High School Diploma,