Jahron R. Jackson
Dallas,GA
Summary
Proactive and goal-oriented professional driver with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Class A CDL Delivery Driver
CoreMark (PFG)
04.2025 - Current
- Communicates and interacts with customers, vendors and co-workers professionally ensuring questions are answered accurately and in a timely manner.
- Functions as a team member within the department and organization, as required, and perform any duty assigned to best serve the company.
- Performs all required safety checks (i.e., pre/post trip) including inspections of tractor/truck and trailer according to Department of Transportation (DOT) regulations; inspects tractor/truck and trailer to insure they meet company safety standards and take appropriate action as needed.
- Reports all safety issues and/or repairs required.
- Follows all DOT regulations and company safe driving guidelines and policies.
- Immediately reports all safety hazards. Inspects trailer for properly loaded and secured freight.
- Performs count check of items and check customer invoices of products that have been loaded.
- Checks and completes in an accurate and in legible fashion all required paperwork associated with freight.
- Moves tractor to the loading dock and attach pre-loaded trailer as needed.
- Drives to and delivers customer orders according to predetermined route delivery schedule.
- Unloads products from the trailer, transports items into designated customer storage areas.
- Performs damage control checks on items, scans, and contact supervisor about removing orders according to company policy.
- Verifies delivery of items with customer and obtain proper signatures.
- Collects money (checks) where required. Loads customer returns on to trailer and secures trailer doors.
- Ensures that tractor, trailer, and freight are appropriately locked and/or always secured.
- Unloads damaged goods and customer returns and bring to the driver check-in and complete necessary paperwork. Unloads all equipment, materials and remove trash from trailers as required.
- Completes daily record of hours of service and enter in log in accordance with Federal DOT, state, and company requirements.
- Performs general housekeeping duties in tractor, loading dock area and keep trailers clear and clean as required.
- At the end of the shift secure all equipment and complete all necessary paperwork.
- Performs other related duties as assigned.
Professional Truck Driver
Noledge Transportation/ McKnights 5 Star Trucking
11.2022 - 12.2024
- Professional CDL Truck Driver with extensive experience with hauling LTL, and TL using 53' Trailers.
- Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
- Operated with safety and skill to avoid accidents and delays.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Dropped and hooked trailers and changed configuration of equipment.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Completed daily inspections, basic maintenance and common repair actions to keep equipment operating at full capacity.
- Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
- Followed all policies and procedures in the FMCSA regarding safe food transport
- Maintained accurate documentation of delivery logs, order information and customer contact details to enable tracking history and maintain accurate records.
- Performed maintenance on truck as needed
- Conferred with dispatch to relay delays, receive route, and adjust plans to meet daily targets.
- Inspected load security and checked for damages.
- Determined quickest and safest routes for delivery by using effective planning and organizational skills.
Intermodal (Rail Yard) Truck Driver
Schneider National Inc.
04.2022 - 11.2022
- Professional CDL Truck Driver with extensive experience with hauling containers secured to company owned chassis
- Hauled freight from railyard direct to customers warehouses or distribution locations
- Dropped and hooked trailers and changed configuration of equipment.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Communicated with dispatchers and other office personnel to handle two-way updates and adjust daily schedules.
Freight Broker
Noledge Logistics
11.2020 - 08.2021
- Verified and noted count and condition of cargo received.
- Coordinated insurance coverage for goods and packages.
- Tracked shipments and trucks out on deliveries.
- Monitored market and negotiated rates based on trends.
- Operated computer systems to track shipments to improve efficiency and accuracy.
- Negotiated and arranged transport of goods with shipping or freight companies.
- Built working relationships with clients to foster loyalty and encourage repeat business.
Credit Committee Loan Officer (Volunteer)
TVH Federal Credit Union
12.2018 - 11.2020
- Company Overview: Tuskegee Veterans Hospital Federal Credit Union
- Approve or disapprove all member requests for credit
- Rule on each application solely based on a member’s creditworthiness
- Grant sound loans protecting the overall financial stability of the credit union
- Promoted thrift and wise credit management
- Regularly reviews loan policies
- Recommended changes in policy, procedures and underwriting guidelines to the board of directors
- Regularly analyzes loan portfolios
- Responsible for reporting financial data to members at the annual meeting
- Implemented internal controls recommended by the board of directors and/or supervisory committee
- Ensured that the committee is operating as a fully non-discriminatory group
- Ensured compliance with state and federal laws and regulations
- Served as a court of appeals for members who dispute their loan decision
- Implemented procedures for reviewing emergency loans
Advanced Medical Support Assistant (GS-06)
U.S. Department of Veteran Affairs, Veterans Health Administration
02.2018 - 10.2020
- Provided administrative support to clinical, allied health, and other senior leadership administrative personnel
- Retrieved data from various databases for validation, monitoring, and dissemination of the following reports: Clinic Availability, Missed Opportunity, Almanac, Electronic Wait List, Recall Reminder, No Action Taken, Open Encounter, etc
- Assisted with clinic access contingency plans by adjusting appointment times, location, or dates
- Ability to realign patients with other healthcare providers as conflict with staffing and/or coverage occurs, with strict adherence to the Clinic Cancellation Policy
- Assured that appointment schedules are maintained for several outpatient clinics (i.e
- PACT, Specialty & Diagnostics, Women’s Health, Dental, Mental Health)
- Strong ability to set priorities, delegate tasks, and organize work assignments among fellow administrative support personnel in efforts to ensure that deadlines are met and the overall goal/mission is accomplished
- Served as the primary point-of-contact for multiple teamlets to ensure workload compliance as evident in the overall clinic utilization, clinic access metrics, and encounter management data
- Certified that encounters are completed daily top obtain appropriate credit
- Served as primary point of contact for scheduling of all Caregiver Support appointments as well as providing technical support
- Coordinated communication between the PACT team members, patients, and family members
- This required effective written and oral communication with team members, VA and non-VA medical centers, and other agencies
- Served as a Subject Matter Expert (SME) for VHA Outpatient Directives, Standard Operating Procedures (SOP), Policies, to include, but not limited to the following: Electronic Waiting List, Recall Reminder, Insurance Capture Buffer (ICB), Consult Management, etc
- Strong ability to communicate requirements of VHA Scheduling and Consult Directives
- Accepted collateral duty assignment as VATAS Timekeeper for my assigned section (T&L)
- Demonstrated a thorough knowledge of Benefit Eligibility for medical care to include priorities for care
- Processed beneficiary travel claims
- Evaluated patient information and clinic scheduling lists to determine whether patient is vested
- Participated in multi-disciplinary teams/committees focused on Quality, Safety, Performance Improvement, and Patient Relations
- Contribued to the development of tools and/or metrics to track the overall effectiveness of the patient incident reporting program and processes
- Developed 'job aids' and 'clinic reference sheets' to be utilized by co-workers for Primary Care clinic areas
- Conducted ongoing reviews to ensure quality of work and providing input to management on performance assessments
- Utilized a high level of self-regulating judgement to comprehend, analyze and apply decisions that benefits Veterans and departmental operations
- Applied Knowledge of Medical Terminology
- While providing administrative support to the Outpatient Mental Health department, I have acquired a lay knowledge in medical terminology to communicate effectively with both clinical and administrative employees in a variety of occupations, at various levels of responsibility
- Operated Computerized Programs
- Utilized an array of computer applications, programs and databases to enter, modify, and retrieve sensitive information from electronic medical records, scheduling systems, and/or reporting formats
- Maintained patient confidentiality with written and verbal information, per HIPPA Regulations
- Identified Customer’s Concerns
- Utilized high degree of tact and diplomacy during daily interaction with Veterans, their families’ members, designated representative and other stakeholders
- Applied sensitivity when performing tasks required to resolve issues accurately and timely for both internal and external customers
Medical Support Assistant (GS-05)
U.S. Department of Veteran Affairs, Veterans Health Administration
01.2017 - 02.2018
- Provided administrative support to clinical, allied health, and other administrative personnel
- Assured that appointment schedules are maintained for multiple outpatient clinics
- Interpreted and verifies provider orders in accordance with VHA national scheduling guidelines
- Communicated requirements of VHA Scheduling Directives and complete accurate scheduling responsibilities
- Responsible for printing appointment lists and review previous PCP notes in CPRS to ensure all orders and consults have been scheduled per plan, prior to the next Primary Care visit
- Attempted to schedule all provider RTC orders within one business day of order entry
- Coordinated outpatient scheduling in several disciplines
- Scheduled appointments with patient input and using the correct appointment duration with optimal accuracy, as evident in documented scheduling audit accuracy percentage
- Knowledgeable in all medical center policies to perform duties to include a thorough knowledge of scheduling of medical appointments, release of information procedures, computer support programs, VHA Scheduling Directive, Electronic Waiting List, Recall Reminder and Insurance Capture Buffer (ICB) processes
- Performed reviews of assigned Outpatient Consults with the intent to schedule all active items within two business days of the consult becoming active
- Consistently utilized the Consult Toolbox to document all contact attempts
- Demonstrated an advanced knowledge of managing a clinic, which includes independently utilizing reference sources, decision making and empowering the team to collaborate to resolve problems within a complex systems environment
- Actively scanned multiple clinic grids in concert with reviewing the EWL and Recall Reminder daily for appropriate action
- Recommended solutions to the Mental Health Team to enhance clinical efficiency, as well as, stellar customer service and Workload distribution
- PACT Saturday Stand down Clinic: served as a PACT MSA and performed clinic management duties to include, but not limited to: Scheduling for upcoming Saturday clinics; Scheduling follow-up appointments; Medical Record Requests; Encounter management, Analyzing clinic utilization, and other administrative tasks
- Outpatient Consult Management Team: served as a Subject Matter Expert (SME) and assisted with scheduling outpatient consults for PM&R, Specialty & Diagnostics, Outpatient Mental Health, Geri-PACT (Geriatric Primary Care), and Radiology
- Facility Workload Encounter Management Team: served as a Subject Matter Expert (SME) for resolving open encounters (IEMM and EARR) for all clinics at CAVHCS
Medical Support Assistant (GS-04)
U.S. Department of Veteran Affairs, Veterans Health Administration
12.2015 - 12.2016
- Responsible for the following tasks to include, but not limited: Generating daily roster reports for the entire inpatient ward
- Generated a Gains & Losses (G&L) roster for the Montgomery and Tuskegee Medical Centers
- Compared the G&L with the ward roster for accuracy of bed assignments, discharges, and transfers
- Processed new admissions, transfers, and discharges and Served as the Inpatient Ward MSA
- Entered follow-up appointments upon discharge in the appropriate scheduling application (VistA)
- Organized patient records
- Processed records via VistA Imaging Scanning
- Created electronic work orders
- Processed Change of Provider forms for Primary Care and Outpatient Mental Health
- Coordinated transportation for Veterans with inpatient, outpatient, and discharge appointments
- Daily use of several types of office automation equipment and software
- Maintained an open line of communication with all outpatient clinical areas to ensure that Veterans received timely follow-up appointments for clinic that had prohibited scheduling access
- Effectively communicated with physicians, case managers, and other allied health professional staff using sound interpersonal skills and awareness
- Worked independently making decisions based upon guidelines, precedents and regulations
- Consistently performed duties in such a manner that only minimal supervision was required
- Provided job-specific training to new hires assigned to the inpatient wards
- Performed troubleshooting and repaired peripheral devices such as printers, scanners
Food Service Worker (WG-03)
U.S. Department of Veteran Affairs, Veterans Health Administration
09.2015 - 12.2015
- Delivered trays in timely manner to inpatient wards
- Worked tray line and ensured patients received proper food based on diet restrictions
- Exemplified great customer service to Veterans and asked open-ended questions to ensure quality
- Maintained great hygienic practices to ensure patient safety
Supply Clerk / Vending
U.S. Department of Veteran Affairs, Veterans Canteen Service
01.2015 - 08.2015
- Cleaned and maintained all vending machines
- Managed daily inventory of product using a handheld device
- Completed weekly inventory reporting of product
- Counted cash and coins from machines
- Retrieved inventory from delivery truck and stocked inventory in the correct locations
Contractor (Canteen)
U.S. Department of Veteran Affairs, Veterans Canteen Service
06.2014 - 12.2014
- Actively pursued personal learning and development opportunities
- Operated a cash register for cash, check and credit card transactions with 100% accuracy
- Stocked and replenished merchandise according to store merchandising layouts
- Priced merchandise, stocked shelves and took inventory of supplies
- Cleaned and organized the store, including the checkout desk and displays
- Alerted customers to upcoming sales events and promotions
- Completed all point of sale opening and closing procedures (i.e. Counting the contents of the cash register)
- Welcomed customers into the store and helped them locate items
- Answered customer telephone calls promptly and in an appropriate manner
- Worked handheld device to keep inventory count
- Replenished vending machines
Recreation Leader I
Department of Parks & Recreation
05.2013 - 12.2013
- Company Overview: City of Clearwater
- Managed and facilitated recreational games & activities as well council summer camp groups
- Answered an average of 30-50 calls per day by addressing customer inquiries
- Greeted customers entering the store to ascertain what each customer wanted or needed
- Politely assisted customers in person and via telephone
- Developed reputation as an efficient service provider with a high level of accuracy
- Directed calls to appropriate individuals and departments
- Monitored cash drawers in multiple checkout stations to ensure accuracy
Environmental Management Services
Department of Parks & Recreation
04.2012 - 05.2013
- Company Overview: City of Clearwater
- Provided cleaning services, while prioritizing safety
- Thoroughly scrubbed and cleaned bathroom fixtures and partitions
- Hosed down and swept steps and sidewalks
- Washed and spot-cleaned files, desktops, office glass, partitions, doors and walls
- Inspected facility and grounds and picked up any trash
- Cleaned building floors by sweeping, mopping, scrubbing, and vacuuming
- Cleaned windows, glass partitions and mirrors using soapy water, surface cleaner, sponges and squeegees
- Set up, arranged and removed decorations, tables, chairs, ladders and scaffolding to prepare facilities
- Sanitized bathrooms, showers and locker rooms
Dietary Aid
Countryside Rehabilitation & Healthcare Center
10.2010 - 04.2012
- Answered telephone calls and responded to inquiries
- Assisted in maintaining preparation and service areas in a sanitary condition
- Checked temperatures of freezers, refrigerators, and heating equipment to ensure proper functioning
- Cleaned garbage cans with water or steam
- Ensured freshness of food and ingredients by checking for quality, keeping track of old and new and rotating stock
Education
Associate of Science - General Studies
Southern Union State Community College
Opelika, AL08-2018
Skills
- Interpersonal Skills
- Typing 60 WPM
- Class A CDL Holder
- Critical Thinking
- Active Listening
- Teamwork
- Adaptability
- Leadership
- Defensive driving
- Safe driving practices
- Correspondence writing
- Project coordination
- Document preparation
- Professional communication
Certification
- Commercial Driver's License (CDL) - GA Department of Motor Vehicles.
Timeline
Class A CDL Delivery Driver
CoreMark (PFG)
04.2025 - Current
Professional Truck Driver
Noledge Transportation/ McKnights 5 Star Trucking
11.2022 - 12.2024
Intermodal (Rail Yard) Truck Driver
Schneider National Inc.
04.2022 - 11.2022
Freight Broker
Noledge Logistics
11.2020 - 08.2021
Credit Committee Loan Officer (Volunteer)
TVH Federal Credit Union
12.2018 - 11.2020
Advanced Medical Support Assistant (GS-06)
U.S. Department of Veteran Affairs, Veterans Health Administration
02.2018 - 10.2020
Medical Support Assistant (GS-05)
U.S. Department of Veteran Affairs, Veterans Health Administration
01.2017 - 02.2018
Medical Support Assistant (GS-04)
U.S. Department of Veteran Affairs, Veterans Health Administration
12.2015 - 12.2016
Food Service Worker (WG-03)
U.S. Department of Veteran Affairs, Veterans Health Administration
09.2015 - 12.2015
Supply Clerk / Vending
U.S. Department of Veteran Affairs, Veterans Canteen Service
01.2015 - 08.2015
Contractor (Canteen)
U.S. Department of Veteran Affairs, Veterans Canteen Service
06.2014 - 12.2014
Recreation Leader I
Department of Parks & Recreation
05.2013 - 12.2013
Environmental Management Services
Department of Parks & Recreation
04.2012 - 05.2013
Dietary Aid
Countryside Rehabilitation & Healthcare Center
10.2010 - 04.2012
Associate of Science - General Studies
Southern Union State Community College