Jahvell McArthuer Thomas
Groveland,FL
Summary
Experienced Logistics Manager proficient at monitoring operational pulse to deliver relevant information to all major internal customers and stakeholders. Accustomed to working with multiple entities to achieve business goals for logistics efficiency, cost containment and contract integrity. Works quickly and maintains focus while providing top-notch customer service. Dedicated professional highly skilled in transportation flow management. Talented individual offering dynamic skills in import and export laws and strategic initiatives. Dependable Border Protection Officer with experience investigating and inspecting people and carrier goods. Adept at detecting border law infractions and violations. Experienced Shift Manager highly effective at keeping operations running smoothly and customers satisfied with high-quality, efficient service. Talent for proactively solving problems and keeping team members on task. Proficient Shift Manager knowledgeable about scheduling, money handling and team management. Adept at handling all areas of operations. Eager to develop and advance professionally into a more challenging position.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Logistics Manager
United States Air Force
06.2014 - 06.2024
- Enhanced customer satisfaction by closely monitoring order fulfillment and addressing issues promptly.
- Ensured regulatory compliance in all aspects of logistics operations, including transportation safety standards and customs requirements.
- Directed shipping and receiving of wide range of products daily.
- Improved on-time delivery rates by optimizing transportation routes and scheduling.
- Implemented continuous improvement initiatives, enhancing overall traffic operations efficiency.
- Coordinated with shipping and receiving departments to ensure seamless flow of goods and materials.
Senior Customs Officer
United States Department Of Agriculture, USDA
08.2019 - 08.2022
- Managed a team of customs officers, fostering a professional and efficient work environment.
- Enhanced customs processes by implementing risk-based inspection techniques for improved compliance.
- Participated in international conferences on trade facilitation and custom modernization initiatives, representing agency interests effectively.
- Spearheaded anti-smuggling operations, reducing instances of illegal importations into the country.
- Ensured adherence to legal requirements by conducting regular internal audits and reviews of customs declarations.
Shift Lead Manager
Minot Family YMCA
05.2023 - 05.2024
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
Education
Bachelor of Science - Computer And Information Sciences
University of Central Florida
Orlando, FL2026
High School Diploma -
J.P. Taravella
Coral Springs, FL06.2013
Skills
- Fluent Bilingualism
- Supply Chain Management
- Distribution Management
- Transportation Management
- Hazardous Materials Management
- Hazardous Materials Endorsement
- Transportation Planning
- Quality Assurance
- Forklift Operator Certification
Certification
- Hazardous Material Preparer, United States Department of Transportation- August 2016
- Hazardous Material Inspector, United States Department of Transportation - January 2023
- Florida Real Estate Learning Center, State of Florida Permit #ZH 1002056 - September 2022
Languages
German
Limited Working
Timeline
Shift Lead Manager
Minot Family YMCA
05.2023 - 05.2024
Senior Customs Officer
United States Department Of Agriculture, USDA
08.2019 - 08.2022
Logistics Manager
United States Air Force
06.2014 - 06.2024
Bachelor of Science - Computer And Information Sciences
University of Central Florida
High School Diploma -
J.P. Taravella