Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Timeline
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Jahvon Burch

Jahvon Burch

Atlanta,GA

Summary

Results-driven QA Specialist with over 3 years at ERP Consultant's, excelling in claims processing and insurance verification. Proven expertise in quality assurance and compliance auditing, utilizing advanced Excel for data analysis. Recognized for meticulous attention to detail and effective problem-solving skills, ensuring accuracy in documentation and adherence to health care standards. Methodical QA Specialist known for high productivity and efficient task completion. Specialized in automated testing, performance analysis, and defect tracking to ensure software quality and user satisfaction. Excel in problem-solving, communication, and adaptability, leveraging these soft skills to navigate complex projects and enhance team collaboration. Experienced in the field of medical claims management. Possess thorough understanding and knowledge of health insurance policies, coding, billing procedures and compliance regulations. Strengths include efficiency in reviewing, analyzing and managing medical claims with accuracy. Notable impact made by reducing errors, streamlining processes and improving overall operational efficiency at previous employment.

Overview

5
5
years of professional experience

Work History

QA Specialist/ Quality Insurence Specialist

ERP Consultant's
Atlanta, GA
04.2021 - 12.2025
  • Attended regular meetings with cross-functional teams to discuss project progress updates.
  • 3+ years of health care insurance experience. Knowing medical terminology.
  • 1 year of Excel experience.
  • I am looking for a role that aligns with my skills in claims processing, insurance verification, and attention to detail, while offering a structured, process-driven work environment with minimal phone interaction.
  • Participated in peer reviews of test plans and test cases developed by other team members.
  • Accuracy in claims processing and documentation.

• Productivity benchmarks for daily claim reviews and account follow-ups.

• Compliance with payer and hospital billing policies.

  • Quality assurance scores on documentation and claim adjudication.
  • I have experience with,
  • Epic, Cerner, and Meditech are used for medical billing, insurance verification, and claim follow-ups.

• Microsoft Excel – Used for tracking claims, financial reconciliation, and data analysis.

• VMware & Remote Access Software – Used for troubleshooting and working in virtual environments.

• POS Systems and Accounting Software – Used for processing payments and managing account receivables.

  • Participated in external audits and regulatory inspections, providing necessary documentation and support.
  • Participated in technical trainings and workshops to improve skills set and boost overall knowledge.

Education

Associate of Arts -

University of Vermont
Burlington, VT
05-2023

Skills

  • Claims processing
  • Insurance verification
  • Quality assurance
  • Medical terminology
  • Excel data analysis
  • Health care compliance
  • Audit support
  • Problem solving
  • Time management
  • Microsoft excel, project, and Visio
  • Data analysis
  • Documentation
  • Compliance auditing
  • Insurance policy sales
  • Medical claims resolution
  • Updating medical charts
  • Medical education materials
  • Medical data coding
  • Medical support

Affiliations

  • Soccer
  • Skateboarding
  • Painting
  • Sketching
  • Gardening
  • Working out
  • Spirituality

Languages

Spanish
Limited

Timeline

QA Specialist/ Quality Insurence Specialist

ERP Consultant's
04.2021 - 12.2025

Associate of Arts -

University of Vermont