Jahzara Gallumette
Miami Gardens
Summary
Motivated and customer-focused professional with over 5 years of retail experience and a strong background in sales, communication, and relationship-building. Known for being a fast learner, dependable team player, and creative problem-solver with a natural ability to connect with people. Seeking a Leasing Agent position where strong interpersonal skills, attention to detail, and passion for helping others can contribute to a positive leasing experience and successful property management operations.
Overview
5
5
years of professional experience
Work History
Sales Associate
Elegant Beauty Supply
Pembroke Pines, FL
10.2021 - 08.2024
- Facilitated outstanding customer experiences through proactive engagement, needs assessment, and tailored product recommendations.
- Developed and maintained customer rapport to drive repeat transactions and strengthen brand allegiance.
- Utilized creative sales techniques to effectively promote products and boost revenue.
- Maintained store environment to enhance customer experience and satisfaction.
- Provided expert assistance to customers by resolving questions and concerns related to product comparisons to enhance customer satisfaction.
- Coordinated efforts with team members to ensure consistent service delivery and meet sales objectives.
- Executed effective time management strategies during high-traffic periods to uphold accuracy and detail orientation.
- Led customer engagement initiatives to enhance sales performance. Guided teams in effectively presenting leasing options and overcoming objections. Fostered a professional environment to promote positive customer experiences.
Crew Trainer
McDonald's
Miami, FL
05.2019 - 08.2021
- Trained new crew members on operational procedures and customer service standards.
- Developed training materials to enhance onboarding processes and improve retention rates.
- Oversaw daily shift operations, ensuring adherence to quality and safety protocols.
- Facilitated team meetings to discuss performance goals and address challenges proactively.
- Mentored staff in efficient workflow practices, fostering a collaborative work environment.
- Led initiatives to streamline operations, resulting in improved service speed and accuracy.
- Trained other employees in customer service, and performance requirements.
- Set positive example for team members by providing high-quality, efficient service.
- Greeted customers with smile and provided friendly service to professionally handle every need.
- Collaborated with management to identify areas of improvement and develop comprehensive training programs.
Education
High School Diploma -
Piper High
Sunrise, FLSkills
Customer service
Teamwork and collaboration
Time management
Problem-solving skills
Multi-tasking strength
Listening skills
Verbal/written communication
Outgoing personality
Exceptional customer service
Relationship building
Excellent people skills
Timeline
Sales Associate
Elegant Beauty Supply
10.2021 - 08.2024
Crew Trainer
McDonald's
05.2019 - 08.2021
High School Diploma -
Piper High