Jai Coyote
Goleta,CA
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
3
3
years of professional experience
Work History
Food Waiter
The Baan Tai Cuisine
10.2022 - 08.2024
- Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Greeted new customers, discussed specials, and took drink orders.
- Fostered a welcoming environment for all guests through attentive service, anticipating needs before they arise.
- Gained extensive knowledge of menu items, enabling informed recommendations based on guest preferences or dietary requirements.
- Bussed tables during busy periods to assist staff and quickly turn over tables.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
- Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
Grocery Bagger
Good Earth Natural Food Store
10.2021 - 02.2022
- Inspected floor displays, noted missing items, and immediately replenished merchandise.
- Monitored packaging machinery to make needed adjustments.
- Retrieved items for customers and verified prices.
- Cleaned and maintained production area and equipment.
- Reduced wait times for customers by quickly and accurately bagging groceries.
- Removed trash, swept, and mopped floors for professional appearance.
Education
Associate of Arts - Psychology
Santa Barbara City College
Santa Barbara, CA05.2025
High School Diploma -
Archy Williams High
San Anselmo, CA06.2023
Skills
- Quality Control
- Professional Appearance
- Dining area maintenance
- Sales Techniques
- Upselling and Cross Selling
- Warm and Friendly
Timeline
Food Waiter
The Baan Tai Cuisine
10.2022 - 08.2024
Grocery Bagger
Good Earth Natural Food Store
10.2021 - 02.2022
Associate of Arts - Psychology
Santa Barbara City College
High School Diploma -
Archy Williams High