Versatile Executive Director focused on promoting mission and increasing effectiveness of key programs. Passionate about managing and overseeing implementation of company's daily operations. Quick and firm decision-maker possessing first-rate communication and organizational skills. Recognized for successfully collaborating with management to develop work plans, financials and strategies.
Overview
27
27
years of professional experience
4
4
years of post-secondary education
Work History
Executive Director
Street Grace
Houston, TX
2021.04 - Current
Executive Director is responsible for overseeing administration, programs, and strategic plan of organization
This position is responsible for organization’s consistent achievement of its mission and program objectives in Texas
Other key duties include fundraising, marketing and community outreach
In this role, successful candidate will be face of organization working closely with faith, business and community leaders
Executive Director plays key external role, promoting organization’s work and cultivating relationships with diverse range of supporters and stakeholders
Simultaneously, Executive Director must oversee nonprofit business operations, generating sound decisions and delegating responsibilities to ensure that organization delivers results
This position reports directly to CEO
Primary Duties and Responsibilities:
Work with CEO on development and implementation of fundraising strategy that will position organization to sustain and potentially grow its budget
Manage implementation of strategic plan, while monitoring progress and developing recommendations for future
Cultivate, leverage and manage diverse relationships with faith community, government agencies, community- based organizations, elected officials at all levels of government, charitable foundations, private businesses and other funding sources
Create culture of respect, transparency and communication throughout organization, along with systems and communication tools to ensure efficient team
Proactively address challenges in internal and external environment to protect organization’s interests
Engage and empower staff while leveraging this expertise, ideas and lived experience
Instill sense of accountability among team members by modeling tight oversight of individual and organization performance standards
Ensure commitment to and compliance with all applicable laws and regulations across organization
Develop, document, and implement marketing and public relations strategy to educate, advocate and build awareness resulting in donor support
Worked closely with organizational leadership and board of directors to guide operational strategy
Evaluated service contracts and collaborated with legal counsel on negotiated improvements
Spearheaded successful business development initiatives aligned with company's strategy and core competencies
Monitored sales forecasts and projected financial planning for organization to achieve revenue goals
Coordinated and implemented effective training for over 100 corporate professionals to improve management processes
Principal Owner
DAGGETT Consulting Group
Pearland, TX.
2018.03 - Current
Healthcare Benefit management company
Responsible for direction of business, management, solicitation of sales and day to day operation of business
Solicit Municipal contracts as well as small business.
Devised and deployed sales and marketing tactics to drive strategic growth and support achievement of revenue goals
Put together realistic budgets based upon costs and fees for successfully operating business
Conducted target market research to discover customer needs and analyze competitor trends
Conducted audit inspections and independent checks to verify parts and materials
Worked with marketing teams to create print and online advertisements to bring in new customers
Performed statistical analyses to gather data for operational and forecast team needs
Trained and coached new and existing employees to boost staff productivity
Prepared bank deposits and handled business sales, returns and transaction reports
Prepared annual budgets with controls to prevent overages
Adhered to regulatory and policy changes and made necessary adjustments to maintain overall success
Entered income and expense details into business databases to track purchases and address variances
Employed prompt decision-making and in-depth research to resolve issues
Consulted with customers to assess needs and propose optimal solutions
Trained and motivated employees to perform daily business functions
Optimized team hiring, training and performance
Executive Producer
USI Southwest
Houston, TX.
2018.02 - 2019.03
Responsible for providing employer benefit consultative services for employers with 100 to 20,000 eligible employees in southwest region
Municipalities as well as National footprints
YOY growth of more than 80 MM in annual revenue from Public Sector and National companies.
Made presentations to investors, financiers and other project stakeholders to obtain project funding
Approved procurement of needed services, resources, equipment and supplies
Studied small and large consumer bases to analyze target market
Supervised production team of multiple departments to identify problems and provide effective solutions to maintain team productivity
Reviewed finished product to determine quality and readiness for release
Kept key stakeholders informed of status and vision through milestone updates and work-in-progress presentations
Key Accounts Account Executive
UnitedHealthcare
Houston, TX.
2013.10 - 2018.02
Established relationships with more than 200 Brokers creating Benefit plans for fortune 500 companies
Increased YOY growth to more than 25 MM in annual revenue from previously untapped resources
Achieved National recognition for resetting team annual goal for ASO sales
Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities.
Analyzed key competitors to respond to competitive threats.
Trained teams to optimize service delivery in alignment with individual needs to boost customer satisfaction.
Negotiated and maintained cost-effective contract pricing structures with vendors to produce positive return on investment.
Created sales forecasts to target daily, monthly and yearly objectives.
Analyzed sales to manage life cycle of product, inventory models and selling rates.
Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
Supported top-level decision-making and strategy planning, forging productive relationships with top leaders and serving as key advocate for various personnel issues.
Sr. Account Executive
Apria Healthcare
Houston, TX.
2008.09 - 2013.03
Responsible for contract negotiation for Durable Medical Equipment services for large volume medical referral locations, Memorial Hermann Medical Center, Texas Woman’s Hospital, Kelsey Seybold, St Joseph’s Medical Center, Cornerstone Long Term Acute Care Facility
Responsible for 25% YOY growth of Respiratory and Enteral related products (2010)
100% percent to goal (Apria, 2012)
25% increase in total market share in O2, Albuterol, Duo-Neb in existing territory (Apria, 2012)Including Nebulizers and Respiratory Medications, as well as various Gastro-enteral products for both general and pediatric physicians
Currently managing more than 24 million in territory assets annually
Sold new products and services and developed new accounts to maximize revenue potential
Established customer relationships, interfacing with representatives and collaborating to achieve mutually beneficial results
Met with new customers to share product and service information, listen to needs and learn about business operations
Employed proactive and collaborative approaches to strengthen relationships and manage customer needs
Cold called prospects to explain partnership benefits, representing company values
Analyzed key competitors to respond to competitive threats
Prepared client budgets by reviewing client billing and managing monthly invoices
Set and monitored sales targets and identified potential customers
Responsible for training new and incoming sales representatives to Apria system of Account Management
Management and implementation of Negative Pressure Wound Therapy at Memorial Hermann Hospital Systems, St Joseph’s Medical Center, and Cornerstone Health (Apria, 2011)
2010 Top Producer, 1
00% percent to goal (Apria, 2011)
Assisted in negotiation of new contracts for The City of Houston Fire, Police and City Services departments
Director Business Development
FrogDog Communications
Houston, TX.
2007.02 - 2008.09
Responsible for Business Development of sales process and increase business exposure and opportunity for National Healthcare market
Account volume of more than 6 million annually
Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit
Established, initiated and optimized business development strategies based on company targets, product specifications, market data and budget factors
Consistently exceeded quotas through penetration of new accounts
Coordinated innovative strategies to accomplish marketing objectives and boost long-term profitability
Negotiated, prepared and signed contracts with clients
Consulted with product development teams to enhance products based on customer interest data
Developed and implemented favorable pricing structures balancing firm objectives against customer targets
Incorporated product changes into marketing messages to drive customer engagement and maximize profits
Led change and transformation across business areas to deliver benefits and align company resources
Regional Wholesaler
Hines Real Estate Securities
Houston, TX
2005.10 - 2007.01
Consistently generating $1.8 Million in monthly revenue
Effectively managed relationship with Lincoln Financial Advisors resulting in established proprietary selling agreement
Responsible for territory management for Ohio, Kentucky, Western Pennsylvania, and Western New York representing 2,898 accounts
Leveraged proven sales methods to increase revenue and surpass sales objectives.
Consulted with Financial specialists to establish new business partnerships through exploratory and informative meetings focused on value and benefits of device solutions.
Proactively managed client correspondence and recorded tracking and communications.
Maintained routine communication with clients to assess overall satisfaction, resolve complaints and promote new offerings.
Demonstrated products and specific features at customer locations and special events.
Branded products through effective salesmanship and maintained long-term relationships with clients.
Used Salesforce to maintain company database with essential account and sales information.
Managed REIT inventory to optimize sales pitches and closed over 100 sales.
Investment Broker
A.G. Edwards & Sons Inc
Houston, TX
2002.09 - 2005.09
Managed Houston Independent School District’s 403 B retirement plan, which included over 30,000 participants
Responsible for investment decisions for Fortune 500 companies’ retirement plans, including Cooper Industries, Dow Chemical, and Imperial Sugar
Instructed financial management class for NFL’s Houston Texans’ first- and second-year players over six-month period, resulting in excess of $6 Million in assets
Recognized as Top Producer in first quarter, 2003
Attained largest account volume increase annually for three consecutive years
Read financial publications to remain informed about trends affecting market conditions
Used data-driven approach to project growth, market and timing factors and make successful trading plans
Corresponded with customers and conferred with coworkers to answer inquiries, discuss market fluctuations or resolve account problems
Collaborated with clients to maintain relationships and provide customers with thorough support and guidance
Worked with clients to provide competitive commercial banking solutions and retail financing plans
Educated and worked with clients on ROI terms to find accurate solutions
Developed advanced product knowledge to share current information while generating and delivering products quotes
Maintained regular contact with clients to inform about transactions and performance
Worked with clients to develop financial planning strategies and solutions through evaluation of finances
Business Development Manager
The Coca-Cola Company
Farmington Hills, MI
1996.11 - 2002.08
Maintained Client base and monitored volume objective for large key accounts in Michigan Market
Managed seven key regional accounts, resulting in overall sales increase of 85%
Assisted in coordination and design of beverage run for Michigan casinos over six-month period, resulting in exclusive contract rights
Established customer base for juice/beverage opportunities nationally through cold-calling, customer referrals, and relationship management
Managed over fifty accounts, including three national chain relationships, resulting in over $100,000 each in annual sales
Renegotiated and captured new bid agreement against major competitor for large state university (Michigan State University)
Utilized company resources (Coca-Cola) to establish representative team which aided in selling value to decision making board thereby establishing future consumer base for Coca-Cola Company (2001)
Captured first exclusive five-year selling agreement through mid-level hotel chain for Minute Maid Co
Negotiated structure and terms of purchasing agreement which resulted in new business net gain in excess of $500,000/year (1999)
Developed and implemented favorable pricing structures balancing firm objectives against customer targets
Coordinated innovative strategies to accomplish marketing objectives and boost long-term profitability
Generated new business with marketing initiatives and strategic plans
Consulted with product development teams to enhance products based on customer interest data
Scheduled and implemented product promotions in accordance with available inventory and staff resources
Performed research to uncover potential target areas, markets and industries
Education
Some College (No Degree) - Political Science
University of Houston
Houston, TX
1993.09 - 1995.05
Associate of Arts - Biology/Chemistry
Tyler College
Tyler, TX
1991.01 - 1993.05
Skills
Program leadership
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Affiliations
Shadow Creek Ranch VOBB HOA (Elected 2021-Present)
City of Pearland Comprehensive Planning & Action Committee (CPAC) (Mayoral Appointment 2021-Present)
Keep Pearland Beautiful (2021-Present)
ALF XLIV Senior Fellwo (2019-Present)
HLSR Special Attractions committee (2014-2020)
HLSR Cook-off team 3-time finalist THROWDOWN COOKERS (2003-present)
TIRZ 24 Mayoral appointment (2017-present)
Southwest Charter Schools Executive Board member (2016- Present)
Southwest Charter Schools Board member (2013-Present)
Child Advocates Advisory Board (2011-Present)
Christus Foundation Executive Board member (2014-Present)
Christus Foundation board member (2008-Present)
HLSR Black Heritage committee (2017-2018)
Galleria Chamber President/CEO (2012-2013)
Galleria Chamber Executive Board Member (2009-2012)
Galleria Chamber of Commerce Board Member (2007-2009)
Greater Houston area YMCA (2006 – 2008)
Houston Habitat for Humanity (2003-2004)
Super Bowl Houston Host Committee member (2002 - 2003) Page 3 of 3
Timeline
Executive Director
Street Grace
2021.04 - Current
Principal Owner
DAGGETT Consulting Group
2018.03 - Current
Executive Producer
USI Southwest
2018.02 - 2019.03
Key Accounts Account Executive
UnitedHealthcare
2013.10 - 2018.02
Sr. Account Executive
Apria Healthcare
2008.09 - 2013.03
Director Business Development
FrogDog Communications
2007.02 - 2008.09
Regional Wholesaler
Hines Real Estate Securities
2005.10 - 2007.01
Investment Broker
A.G. Edwards & Sons Inc
2002.09 - 2005.09
Business Development Manager
The Coca-Cola Company
1996.11 - 2002.08
Some College (No Degree) - Political Science
University of Houston
1993.09 - 1995.05
Associate of Arts - Biology/Chemistry
Tyler College
1991.01 - 1993.05
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