Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jai Malone

Chippewa Falls,WI

Summary

Reliable Aerial Lineman known for troubleshooting issues and inspecting poles and lines for signs of danger. Dedicated employee willing to work any shift and offering a great attendance record. Promoting highly developed decision making skills.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Service Operations Technician I

Lumos Fiber
07.2023 - Current
  • Served as a reliable point of contact for customers experiencing technical difficulties with their products or systems.
  • Reduced troubleshooting time with accurate identification and repair of fiber optic faults.
  • Supported seamless communication services by performing thorough testing of newly installed or repaired fiber optic networks before deployment.
  • Contributed to successful project completion by coordinating closely with other technicians, engineers, and managers.
  • Reduced installation timeframes with meticulous pre-inspection assessments of proposed construction sites.
  • Enhanced client satisfaction through clear communication of project progress, challenges, and expectations throughout the duration of each assignment.

Aerial Lineman

MasTec
08.2022 - 06.2023
  • Responded to emergencies and outages that required additional labor and assistance for repairs.
  • Resagged loose lines to prevent failures.
  • Observed company safety rules and regulations to minimize workplace accidents and reduce electric shocks.
  • Removed old poles and hardware and replaced with new equipment.
  • Proved successful working within tight deadlines and fast-paced environment.
  • Enforced adherence to industry best practices, safety protocols and proper installation techniques.
  • Added or removed wire to shorten or lengthen lines, using various types of splices, connectors and clamps.
  • Strengthened communication skills through regular interactions with others.
  • Proven ability to learn quickly and adapt to new situations.
  • Assisted in the installation of Fiber To The Home Projects.
  • Read blueprints and schematics to correctly place equipment.
  • Worked on both dead and energized lines.
  • Performed maintenance and reconducting work in varied weather conditions.

Wind Turbine Technician

SkyClimber Renewables
08.2021 - 08.2022
  • Conducted systematic processes for identifying root cause of wind turbine component failures.
  • Climbed wind turbine towers to inspect, troubleshoot and repair turbine equipment.
  • Followed work orders, technical drawings and procedures in delivering scheduled maintenance and service with minimal downtime.
  • Utilized hoists, cranes and lifts to access turbine components.
  • Used hand tools, power tools and other specialized equipment to repair and maintain turbines.
  • Inspected, adjusted and restored fiberglass turbine blades to enhance performance.
  • Trained end-users, distributors or other technicians in wind commissioning, testing or other technical procedures.
  • Minimized risks and incidents by strictly adhering to regulations, safety rules and codes.
  • Performed troubleshooting procedures to assess causes of issues and deliver properly functioning turbines.
  • Applied effective time management techniques to meet tight deadlines.
  • Developed strong communication and organizational skills through working on group projects.

Education

Inc. Renewable Energy & Communications Tower Technician Program -

Airstreams Renewables
Tehachapi, CA
07.2021

Marine Corps Aircraft Rescue And Firefighter -

DoD Fire Academy
San Angelo, TX
08.2017

High School Diploma -

Kokomo High School
Kokomo, IN
06.2016

Skills

  • Mechanical Skills
  • Troubleshooting
  • Creative Problem Solving
  • Project Deadlines
  • Critical Thinking
  • Accountability
  • Production Goals
  • Integrity
  • Leadership
  • Attention to detail
  • Pole Climbing
  • Schematics

Certification

Renewable Energy & Communications Tower Technician Program Certificate Authorized Climber and Rescue Certificate Level 1 Crane Rigging Certificate American Red Cross First Aid/CPR/AED Card Signalperson Certificate OSHA 10-Hour Construction Safety Card Capstan Hoist Certificate Electrical Safety Certificate Fasteners, Torque, and Tension Certificate Airport Firefighter Certification NFPA 70E Certification Fire Instructor I Certification Fire Inspector I Certification IS-00240.b Leadership and Influence IS-00230.d Fundamentals of Emergency Management CADWELD Certificate Basket Access Certification Firefighter I&II Certification Hazmat Awareness Certification Hazmat Operations Certification IS-00317 Introduction to CERT IS-00005.a An Introduction to Hazardous Materials IS-00003 Radiological Emergency Management

Timeline

Service Operations Technician I

Lumos Fiber
07.2023 - Current

Aerial Lineman

MasTec
08.2022 - 06.2023

Wind Turbine Technician

SkyClimber Renewables
08.2021 - 08.2022

Inc. Renewable Energy & Communications Tower Technician Program -

Airstreams Renewables

Marine Corps Aircraft Rescue And Firefighter -

DoD Fire Academy

High School Diploma -

Kokomo High School

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Jai Malone