Summary
Overview
Work History
Education
Skills
Software
Timeline
Hi, I’m

JAI MOBLEY

Experienced Office Professional
Country Club Hills,IL
JAI MOBLEY

Summary

Seasoned and dedicated office professional with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

13
years of professional experience
3
years of post-secondary education

Work History

Family Care Services
Oak Forest, IL

Office Manager's Assistant
07.2021 - 12.2022

Job overview

  • Liaised between clients, staff, and management and maintained effective lines of communication.
  • Produced high-quality communications for internal and external use and provided clerical support, addressing routine and special projects.
  • Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency.
  • Managed 3 calendars to strategically coordinate meetings, appointments and events.

Clean Harbors Environmental Services
Dolton, IL

Receiving Coordinator
06.2009 - 04.2020

Job overview

  • Handled day-to-day shipping and receiving overseeing more than 15 loads per day.
  • Verified deliveries against paperwork and corresponded with vendors to rectify compliance issues.
  • Trained new team members in company policies and established work processes.
  • Corresponded with carrier representatives to make arrangements and provide instructions for shipment and delivery of orders.

Allstate / Kelly Services
South Barrington, IL

Customer Service Representative
03.2008 - 05.2009

Job overview

  • Created and maintained connections with clients by understanding their needs and serviced them with empathy to ensure that their needs were met.
  • Maintained positive disposition while de-escalating difficult calls.
  • Researched issues through identification of similar past problems and recommended most appropriate solution.
  • Adhered to company policies and scripts to consistently achieve call-time and quality standards thus successfully completing over 50 phone calls per day to resolve catastrophe insurance claims.

Education

DeVry University
Addison

Associate of Applied Science from Health Information Technology
09.2009 - 06.2012

University Overview

Skills

    Administrative Support

undefined

Software

Microsoft Office: Word, Power Point, Excel , Outlook

Adobe: Acrobat & Photoshop

WinWeb

Timeline

Office Manager's Assistant
Family Care Services
07.2021 - 12.2022
DeVry University
Associate of Applied Science from Health Information Technology
09.2009 - 06.2012
Receiving Coordinator
Clean Harbors Environmental Services
06.2009 - 04.2020
Customer Service Representative
Allstate / Kelly Services
03.2008 - 05.2009

Similar Profiles

CREATE PROFILE
JAI MOBLEYExperienced Office Professional