JAI OUTLAND
IT Professional
Chicago,IL
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Healthcare Data Analyst
Loyola University Medical Center / TekSystems
10.2023 - 04.2024
- Design and implement systems aimed at enhancing operational management to drive process improvements, and facilitate growth strategies through the acquisition, integration, and analysis of data from various departments
- Initiate computer deployment, create workflows, assess impact, provide education and training, and engage in discussions with end users to ensure effective cutover implementation and optimize patient communication channels for maximum effectiveness.
- Performed software updates, upgrades and data backups.
- Worked well in a team setting, providing support and guidance.
- Cultivated interpersonal skills by building positive relationships with others.
CLP/RDL Ramp Access Services
United Airlines
01.2023 - Current
- Support and assist with leading others, planning, coordinating, instructing and delegating tasks while following standard operating procedures, loading and unloading luggage on various aircraft types, guiding planes to and from gates, transport baggage carts, inspect ramp areas adjacent to gate and aircrafts for damages and debris.
PRN Pharmaceutical Technician
Kaiser Permanente
01.2018 - 08.2021
- Manage customer relationships by maintaining a safe and clean pharmacy and complying with procedures, rules, and regulations
- Organize medications for dispensing following physician orders, preparing labels, calculating quantities, and assembling intravenous solutions and other pharmaceutical therapies
- Maintain pharmacy inventory with daily cycle counts of on hand medication to determine inventory level, anticipating needed medications and supplies, placing and expediting orders and removing outdated medication.
Business Founder/Owner
One Eleven Events
12.2016 - 08.2021
- Hired and trained seasonal employees for event operations
- Established and created balanced budgets, developed business strategies and structures for business expansion on a daily basis
- Collaborated with freelancers, vendors and product suppliers to facilitate deliveries
- Made buying trips to purchase inventory for event displays, established contracts with numerous clients while ensuring client satisfaction for scheduled events.
Senior Pharmaceutical Technician
Walgreens
02.2005 - 04.2016
- Manage customer relationships by maintaining a safe and clean pharmacy and complying with procedures, rules, and regulations
- Organize medications for dispensing following physician orders, preparing labels, calculating quantities, and assembling intravenous solutions and other pharmaceutical therapies
- Maintain pharmacy inventory with daily cycle counts of on hand medication to determine inventory level, anticipating needed medications and supplies, placing and expediting orders and removing outdated medication.
Education
Information Technology Fundamentals
Per Scholas
Chicago, IL09.2023
Business Management
Cornell University
Ithaca, NY08.2020
Design Management
Columbia College Chicago
Chicago, IL07.2009
Skills
- Process Improvement
- Project Management (PMLC)
- Written Communication
- Critical Thinking Skills
- Proactive & Self Motivated
- Client Relations
- Detailed Oriented
- Strong Interpersonal Skills
Certification
- Google IT Support Professional Certificate
- Google Project Management Certificate, Google
- CompTIA A+ Certification, CompTIA
Software Systems
- Office 365
- Google Analytics
- Quickbase
- Zenworks
- Wrike
- ServiceNow
Operating Systems
- Windows 8.1/10/11
- Mac OS
- Chrome OS
- Linux
- Android OS
- IOS
- POS
Networking Database
- Active Directory
- Powershell
- TCP/IP
- DNS
- DHCP
- Subnetting
- IP
References
AVAILABLE UPON REQUEST
Timeline
Healthcare Data Analyst
Loyola University Medical Center / TekSystems
10.2023 - 04.2024
CLP/RDL Ramp Access Services
United Airlines
01.2023 - Current
PRN Pharmaceutical Technician
Kaiser Permanente
01.2018 - 08.2021
Business Founder/Owner
One Eleven Events
12.2016 - 08.2021
Senior Pharmaceutical Technician
Walgreens
02.2005 - 04.2016
Information Technology Fundamentals
Per Scholas
Business Management
Cornell University
Design Management
Columbia College Chicago
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