Summary
Overview
Work History
Education
Skills
Timeline
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JAIA WRIGHT

Lawrenceville,GA

Summary

Results-driven Leasing Consultant and Assistant Property Manager with a proven track record of high productivity and efficient task completion. Specializes in customer satisfaction, achieving a high closing ratio, and conducting thorough market analysis to optimize leasing outcomes. Strong communication, problem-solving, and adaptability skills utilized to meet diverse client needs and achieve management objectives.

Overview

2
2
years of professional experience

Work History

Assistant Property Manager

Greystar
Duluth, Georgia
04.2025 - Current
  • Executed move-out inspections and documented chargeable damages based on findings.
  • Assisted with leasing activities, including tours, application processing, and move-in appointments.
  • Served as primary contact for resident inquiries, reducing PM involvement.
    Collected and posted rent payments, fees, and miscellaneous charges.
    Ordered office supplies in alignment with budget to ensure GL code accuracy.
  • Coordinated unit inspections and prepared make-ready schedules.
    Filed eviction notices and followed up on delinquency while delivering timely communication.
  • Supported PM during absences, contributing to a cohesive team environment.

Leasing Consultant

Greystar
Smyrna, Georgia
12.2023 - 04.2025
  • Conducted move-in and move-out inspections, ensuring adherence to lease agreements and property standards.
  • Managed leasing activities, including unit showings, application processing, and lease agreement preparation.
  • Responded to inquiries through phone, email, and in-person interactions with professionalism and courtesy.
  • Addressed tenant concerns and service requests swiftly to enhance resident satisfaction.
  • Scheduled and supervised property maintenance and repairs, coordinating effectively with contractors and vendors.
  • Aided marketing efforts to achieve average of 10+ move-ins monthly while filling vacancies.
  • Facilitated collection of rent, security deposits, and other fees to ensure financial compliance.

Leasing Consultant

Cortland- Auburn Glenn
Atlanta, GA
06.2023 - 12.2023
  • Provided a high level of customer service by greeting clients "on my feet" and rapidly resolving resident concerns.
  • Prepared move in leases and conducted move in appointments/inspections.
  • Assisted residents with renewals and recertification by their lease deadlines.
  • Detailed application requirements and answered questions from prospective tenants.
  • Processed applications, including: background screening, credit screening, rental verification and employment verifications.
  • Conducted informative and personalized tours, resulting in new leases. I maintained the highest closing ratio within my office.
  • Daily closing of the office and model independently.
  • Worked with the maintenance team to ensure apartments we're move in ready, and work requests we're expedited when necessary.
  • Programmed Keyobs
  • Verified and collected rent payments

Education

Bachelor of Science - Psychology

GEORGIA GWINNETT COLLEGE
05.2024

Skills

  • Committed to Resident Satisfaction
  • Lease Renewals
  • Relationship Building
  • Organized Mindset
  • Clear Communication
  • Efficient and Detail-Oriented
  • Creative Problem Solving
  • Multitasking and Prioritization
  • Upbeat and Positive Personality
  • Customer Account Management
  • Verbal and Written Communication
  • Diffusing Irate Guests
  • Upselling Products and Services
  • Courteous with a Strong Service Mindset
  • Adaptive Team Player
  • High-Energy Attitude
  • Inbound and Outbound Calling
  • Genuine Passion for Helping Others
  • Student Mentality: there’s always something I’m willing to improve on or learn more about

Timeline

Assistant Property Manager

Greystar
04.2025 - Current

Leasing Consultant

Greystar
12.2023 - 04.2025

Leasing Consultant

Cortland- Auburn Glenn
06.2023 - 12.2023

Bachelor of Science - Psychology

GEORGIA GWINNETT COLLEGE