Jai'Ahna Johnson
Adelanto,CA
Summary
Dedicated employee with strengths in customer service, sales and promotion strategies. Successful in teaching junior employees how to maximize performance. Customer-focused Cashier Team Lead with driven work ethic and documented record of excellent guest service. Friendly with strong communication and interpersonal skills to maintain loyal business. Offering great problem-solving skills to quickly address customer questions and concerns.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Cashier Team Lead
99 Cents Only
Apple Valley, CA
11.2023 - 04.2024
- Participated in weekly meetings to discuss upcoming promotions, initiatives, and strategies.
- Processed refunds and exchanges according to company policy.
- Trained new cashiers on proper use of registers and store policies.
- Analyzed sales data reports to identify trends in customer buying habits.
- Performed daily opening and closing procedures for the register area.
- Supported other teams when necessary, such as stocking shelves or bagging groceries.
Cashier/Cook
Carls Jr
Bakersfield, CA
05.2020 - 11.2023
- Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
- Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
- Organized storage areas for efficient usage of space.
- Cleaned kitchen equipment, surfaces, utensils and dishes.
- Monitored stock levels of food items and ordered more when necessary.
- Provided guidance to junior cooks regarding food preparation methods and techniques.
- Operated grills, fryers and broilers to cook items to quality guidelines.
Cashier/Prep Cook
Rustys Pizza Parlor
Bakersfield, CA
01.2019 - 06.2021
- Stocked shelves with merchandise when needed.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Performed other duties as assigned by management.
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
Cashier/Shelf Stocker
Dollar Tree
Bakersfield, CA
06.2013 - 07.2017
- Ensured compliance with all safety regulations within the store environment.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Performed other duties as assigned by management.
- Stocked shelves with merchandise when needed.
- Worked closely with front-end staff to assist customers.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Education
Associate in Restaurant Management - Restaurant Management
Victor Valley College
Victorville, CA06-2026
High School Diploma -
Bakersfield High School
Bakersfield, CA05-2013
Skills
- Food safety
- Menu planning
- Inventory management
- Customer service
- Team collaboration
- Sales analysis
- Problem solving
- Team leadership
- Time management
- Time control
- Food preparation
- Sanitation practices
- Cash handling
- Employee training
- ServSafe certification
- Buffet management
- Basic math
- Food assembly
- Sanitation standards compliance
- Fast-paced environment
- Menu item pricing
- Temperature control
Certification
Safe Serve Food Handlers
CPR
Timeline
Cashier Team Lead
99 Cents Only
11.2023 - 04.2024
Cashier/Cook
Carls Jr
05.2020 - 11.2023
Cashier/Prep Cook
Rustys Pizza Parlor
01.2019 - 06.2021
Cashier/Shelf Stocker
Dollar Tree
06.2013 - 07.2017
Associate in Restaurant Management - Restaurant Management
Victor Valley College
High School Diploma -
Bakersfield High School