Jaiana Padula Goncalves

During my internship at Innovien Solutions, I gained practical experience in sales and business development, emphasizing client value delivery. I honed my skills in effective cold calling preparation, client prospecting via market research, and proficient data management using Excel. I also learned to recruit and identify potential candidates for clients, ensuring a tailored approach that meets specific needs. Strengthening my ability to articulate value propositions and collaborating within team environments enhanced my skills in optimizing sales strategies and achieving collective goals.

At Casas Bahia, a leading product and insurance retailer in Brazil, I honed my expertise in sales and marketing. I drove client satisfaction, built strong relationships, and contributed to creative marketing initiatives, including enhancing online engagement through Facebook videos. By staying ahead of market trends and fostering a positive work environment, I consistently exceeded goals, earning awards and recognition for excellence.

At FGV Fundação Getulio Vargas, I worked as an Account Analyst, where I analyzed documents of new applicants and conducted cold calls to applicants. This role honed my skills in document analysis and effective communication, preparing me to handle sensitive information with accuracy and professionalism. I gained valuable experience in maintaining high standards of data integrity and client confidentiality while contributing to the selection process of prospective candidates.

During my three years at Princess Buffet, I managed guest lists and ensured event compliance, enforcing venue policies to maintain control over guest numbers and prevent disruptions. At the front desk, I promptly addressed guest concerns, coordinating with management for swift resolutions. This role taught me punctuality, efficiency, and effective client communication. I valued teamwork, fostering positive relationships company-wide and adapting flexibly to dynamic event schedules and responsibilities beyond my role.