Jai'Ana Terry
Lancaster,United States
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Ride Attendant
Texan Gaylord Convention Center
11.2022 - 02.2024
- Resolved guest issues by identifying source of complaint and formulating corrective action with supervisor.
- Engaged safety devices and monitored attraction during operation to reduce safety risks.
- Operated rides and attractions according to written guidelines to reduce injuries.
- Cleaned rides and attractions to reduce spread of germs and bacteria.
- Supervised gameplay and monitored guests' actions to prevent theft.
- Built and established positive relationships with patrons, team members and supervisors.
Cashier
Bojangles' Famous Chicken 'n Biscuits
07.2023 - 11.2023
- Addressed customer needs and made product recommendations to increase sales.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Greeted customers entering store and responded promptly to customer needs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Party Host
Urban Air Trampoline And Adventure Park
02.2023 - 05.2023
- Planned parties according to customer specifications.
- Directed guests to correct areas for eating, dancing, and other services.
- Took information about guests' party size, led to seating, offered menus, and additional help.
- Resolved conflict to maintain fun, positive and safe event environments.
- Supervised children's activities, maintaining happiness, safety and well-being.
- Decorated and set tables in accordance with party themes and age groups.
Cashier
Braum's Ice Cream & Burger Restaurant
06.2021 - 01.2022
- Addressed customer needs and made product recommendations to increase sales.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Restocked and organized merchandise in front lanes.
- Welcomed customers and helped determine their needs.
- Used POS system to enter orders, process payments and issue receipts.
Education
High School Diploma -
Lancaster High School
Lancaster, TX05.2025
Skills
- Customer Service
- Emergency Preparedness
- Ticket Collection
- Mechanical Troubleshooting
- Payment Processing
- Menu presentation
- First Aid Training
- Safe Food Handling
Certification
- CPR Training - [EXP: May 2025]
- Food Handler License - [EXP: May 2025]
Timeline
Cashier
Bojangles' Famous Chicken 'n Biscuits
07.2023 - 11.2023
Party Host
Urban Air Trampoline And Adventure Park
02.2023 - 05.2023
Ride Attendant
Texan Gaylord Convention Center
11.2022 - 02.2024
Cashier
Braum's Ice Cream & Burger Restaurant
06.2021 - 01.2022
High School Diploma -
Lancaster High School
- CPR Training - [EXP: May 2025]
- Food Handler License - [EXP: May 2025]
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