Jaid Clough
Lawrenceville,GA
Summary
Personable candidate committed to helping clients meet financial goals. Extensive experience developing and implementing investment strategies tailored to clients' individual needs and objectives. Passionate about providing sound financial advice and helping clients reach financial goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Solutions Advisor (Management)
Office Depot Inc
02.2024 - Current
- Delivered exceptional customer service by promptly addressing concerns and questions, maintaining high levels of client satisfaction.
- Streamlined internal processes through the implementation of innovative tools and technologies, fostering a more efficient work environment.
- Managed multiple projects simultaneously while adhering to strict deadlines, showcasing strong time management skills.
- Pioneered new methodologies in problem-solving techniques that resulted in innovative solutions for clients'' challenges.
- Championed employee engagement initiatives by organizing team-building activities that fostered positive workplace culture experiences which encouraged collaboration among colleagues.
- Monitored project progress through regular status updates and meetings, ensuring timely completion of milestones and deliverables.
- Developed and maintained strong relationships with key stakeholders, ensuring smooth project collaboration and timely delivery.
- Mentored junior team members, enhancing their capabilities and supporting professional development efforts.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Improved marketing to attract new customers and promote business.
Copy and Print Associate
Office Depot
08.2023 - 02.2024
- Answered phone calls to provide prompt and courteous answers to questions and encourage customer store visits.
- Streamlined workflow for increased productivity by organizing and prioritizing print projects.
- Created customized options and solutions to meet customer unique copy and printing needs.
- Operated copiers and printers, trimmed stock to special sizes and bound booklets using spiral or saddle-stitch techniques to complete customer job requests.
- Implemented specific client requests to customize their printed materials according to desired specifications.
- Collaborated with team members to maximize efficiency, resulting in a more cohesive work environment.
- Optimized digital file formats for best possible printing results through proper image resolution adjustments.
- Assisted clients in choosing appropriate printing materials, providing expert guidance on options available.
- Maintained high levels of accuracy while operating various printing machines, ensuring error-free output.
- Entered customer orders in POS register system and created invoices to collect accurate payment.
Crew Member
Wendys Fast Food
07.2022 - 05.2023
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
Education
Bachelor of Science - Computer Science & Social Work
Kennesaw State University
Kennesaw, GA05.2027
High School Diploma -
Peachtree Ridge High School
Suwanee, GA05.2024
Skills
- Sales strategy development
- Customer Needs Assessment
- Solution Design
- Proposal Writing
- Microsoft Excel
- Critical Thinking
- Attention to Detail
- Honest and Dependable
- Client Relations
- Risk Assessment
- Customer Complaint Resolution
- Client Confidentiality
- Client Engagement
- Project Management
- Cash Management Strategies
- Monthly Financial Statements
- Business Development
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
- Staff Training and Development
- Staff Management
- Operations Management
- Sales Techniques
- Sales management
- Marketing
Certification
- ServSafe Certified
Timeline
Solutions Advisor (Management)
Office Depot Inc
02.2024 - Current
Copy and Print Associate
Office Depot
08.2023 - 02.2024
Crew Member
Wendys Fast Food
07.2022 - 05.2023
Bachelor of Science - Computer Science & Social Work
Kennesaw State University
High School Diploma -
Peachtree Ridge High School