5 Years of professional experience
Jaida Hayes
Business Administrator
Jacksonville,FL
Summary
Diligent Business Administrator with 3 years of experience leading teams through successful corporate operations and sustainable growth. Cooperative facilitator of collaborative organizational structures and sustained productivity. Fiscally responsible budget and finance supervisor, providing oversight in collaboration with CFO and other financial supervisors. Detail-oriented Business Administrator bringing an aptitude for financial management and budgeting to add value to team in a Business Administrator role. Well-versed in business plan development to facilitate company growth. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
5
5
Work History
Business Administrator
Town Center Dental Group
04.2022 - Current
- Used measurements, analysis and process alternatives to arrive at best practices.
- Contributed to economic success by participating in budgeting process.
- Improved operation procedure between IT provider and end-users.
- Developed strategic plans and initiatives.
- Fostered strong rapport with clients, vendors and stakeholders through consistent follow-up and communication.
- Processed employee expense reports quickly to prevent delays in payouts.
- Reduced errors in accounting and financial reporting by modifying current processes.
Sr. Data Entry Clerk
Robert Half
02.2022 - 04.2022
- What I was doing was supporting a huge hospital project with 20 years of backlog HR and demographic information to sort
- Much of the information I sorted through involved hours worked, schedule, pay rates, dates of birth, and dates of termination
- Attention to detail, analyzing, and consistency is key
- Utilizing Microsoft Excel, Greenbar Paper and Access
- Preserved customer confidence and protected operations by keeping information confidential.
- Scanned documents and saved in database to keep records of essential organizational information.
- Built and maintained tracking databases for variety of measuring aspects.
Front Desk / Receptionist
Greenberg Dental & Orthodontics
02.2021 - 02.2022
- Keeping patients calm whenever there was a problem with insurance or payment was crucial so that nobody felt unheard or mislead
- Greeting visitors, maintaining appointments, planning office personal arrangements, performed general administrative duties (filing, scheduling, faxing, etc.)
- Verifying patient insurance and payment details
- Routed incoming mail and messages to relevant personnel without delay.
- Scheduled office meetings and client appointments for staff teams.
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
Admin Assistant
Marketing and Rainsoft
04.2020 - 02.2021
- I was tasked with calling Home Depot customers that have taken a water survey in the store and I would see if they’d like their water tested in order to show them what the benefits would be if they were to purchase our water purification systems
- Knowing our product vs competitors was very important when it came down to rebuttals
- Improved sales by providing product knowledge
- Quality customer service was a true turning point during the call
Account Manager
SCM Innovations
09.2019 - 04.2020
- I did business to business sales for the company Quill
- I’d promote their product and use multiple principles in order to sway clients into securing their membership
- A lot has to do with ethos, pathos, and logos but also building relationships with the clients themselves
- Product knowledge was a priority to help give the clients exactly what they wanted
- Solidifying the client relationship was crucial
- Maintaining and keeping a positive attitude was of utmost importance.
Service Advocate
Florida Blue
03.2018 - 01.2019
- My job was to fix and update member policies within their insurance
- I’d get Service Requests and, depending on the request, I’d have to, in some way, manage their policy or update it
- I’d do many of these within a day’s time
- Responsible for correctly handling member policy insurance, along with sensitive information
- Often interpreted second-hand information
- Manage and update policies, organize incoming and outgoing file movements in an efficient and accurate manner
Education
Bachelor Of Science - Aquatic and Marine Biology
University of Central Florida
Orlando Bachelor of Science - Biology, Aquatic and Marine Biology
Stetson University
High School Diploma - undefined
Samuel W. Wolfson High School
2017
Skills
- Energetic work attitude
- Multiline proficiency
- Sharp problem solver
- Telephone inquiries specialist
- Adaptive team player
- Courteous demeanor
- Strong communication skills
- Organized
- Cheerful and energetic
- Customer service oriented
Timeline
Business Administrator
Town Center Dental Group
04.2022 - Current
Sr. Data Entry Clerk
Robert Half
02.2022 - 04.2022
Front Desk / Receptionist
Greenberg Dental & Orthodontics
02.2021 - 02.2022
Admin Assistant
Marketing and Rainsoft
04.2020 - 02.2021
Account Manager
SCM Innovations
09.2019 - 04.2020
Service Advocate
Florida Blue
03.2018 - 01.2019
Bachelor Of Science - Aquatic and Marine Biology
University of Central Florida
Bachelor of Science - Biology, Aquatic and Marine Biology
Stetson University
High School Diploma - undefined
Samuel W. Wolfson High School
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