Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Jaida Hodge

Trumbull

Summary

Dynamic leader with proven expertise in staff management and strategic planning, honed at Starbucks and Plato’s Closet. Excelled in inventory control, boosting efficiency, and fostering team growth through constructive feedback. Skilled in cash handling and promoting workplace safety, consistently achieving significant cost savings and enhancing team productivity.

Overview

2
2
years of professional experience

Work History

Shift Supervisor

Starbucks
06.2024 - Current
  • Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
  • Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
  • Oversaw inventory and product stock to develop and maintain inventory controls resulting in cost savings and reduced overages.
  • Planned, organized and monitored resources to deliver efficient use of labor, equipment and materials.
  • Coordinated merchandising, promoted new products and increased brand awareness.

Barista Trainer

Starbucks
09.2022 - 12.2023
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Provided ongoing feedback to trainees on their progress, offering constructive criticism when necessary while celebrating achievements regularly.
  • Customized training strategies based on individual barista knowledge, experience, and strengths.
  • Promoted upselling techniques among baristas for increased sales of food items and specialty drinks.

Shift Lead

Plato’s Closet
12.2023 - 05.2024
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Evaluated employee performance regularly, providing constructive feedback for growth opportunities within the team structure.
  • Collected, arranged, and input information into database system.

Education

Amity Regional High School
25 Newton Rd
2022

Skills

  • Staff management
  • Cash handling
  • Workplace safety
  • Inventory control and record keeping
  • Strategic planning
  • Business development
  • Production management

Accomplishments

Dedicated and results-driven Shift Supervisor with over 2 years of experience in fast-paced retail environments, particularly within Starbucks. Proven track record of enhancing customer satisfaction and driving team performance through effective leadership and training. Skilled in inventory management, scheduling, and operational efficiency, consistently exceeding sales targets and improving store metrics. Strong communicator with a passion for fostering a positive team culture and mentoring baristas to achieve their personal and professional goals. Seeking to leverage my expertise and commitment to excellence in a leadership role to contribute to Starbucks' continued success and growth.

Languages

Cambodian
Native or Bilingual

Timeline

Shift Supervisor

Starbucks
06.2024 - Current

Shift Lead

Plato’s Closet
12.2023 - 05.2024

Barista Trainer

Starbucks
09.2022 - 12.2023

Amity Regional High School

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Jaida Hodge