JAIDA JONES
Bronx,NY
Summary
Organized professional with experience in administrative support, customer service, and office operations. Demonstrates strong communication and attention to detail while managing multiple responsibilities in fast-paced environments. Skilled in handling sensitive information and providing respectful interactions with clients and families. Ready to contribute interpersonal and administrative expertise to a healthcare setting.
Overview
1
1
Certification
6
6
years of professional experience
Work History
Intern – Data Analyst
Delaware State University
Dover , DE
04.2023 - 01.2026
- Developed interactive dashboards in Tableau to visualize and improve decision-making.
- Analyzed large datasets with regression and statistical methods to uncover actionable trends and patterns.
- Conducted research and data-driven analysis to support strategic planning initiatives.
- Utilized Excel for data cleaning, modeling, and reporting to enhance data integrity and accessibility.
Home Health Aide
At Home Solutions, LLC
Richmond Hill, NY
12.2022 - 01.2023
- Delivered compassionate support to clients, ensuring confidentiality and attentiveness to individual needs.
- Supported clients by preparing meals, organizing homes, and managing personal shopping to enhance daily living.
- Facilitated communication with clients and families, effectively managing responsibilities with strong organization and attention to detail.
Day Care Provider / Office Assistant
First Bloom Daycare
New York, NY
06.2020 - 11.2021
- Delivered exceptional customer service to parents, families, and visitors, fostering a welcoming environment.
- Facilitated smooth office operations by answering phones, responding to emails, managing paperwork, and ensuring organizational efficiency.
- Coordinated multiple responsibilities in a fast-paced environment while safeguarding sensitive information with discretion.
Assistant Teacher / Care Provider
Nest Music
Bronx, NY
01.2021 - 08.2021
- Engaged with parents and caregivers to provide updates on daily activities and address individual needs.
- Created and upheld a safe, welcoming, organized environment while balancing multiple responsibilities.
- Executed individual instructions with attention to detail to ensure personalized care.
Education
B.A. - Political Science, Minor in Law Studies
Delaware State University
Dover, DE05-2024
Skills
- Microsoft Office Suite
- Google Workspace
- Phone & email communication
- Scheduling & calendar management
- Data visualization
- Administrative support
- Confidentiality & Privacy
- Multitasking
- Patient care
Certification
CPR Certified — American Heart Association
Timeline
Intern – Data Analyst
Delaware State University
04.2023 - 01.2026
Home Health Aide
At Home Solutions, LLC
12.2022 - 01.2023
Assistant Teacher / Care Provider
Nest Music
01.2021 - 08.2021
Day Care Provider / Office Assistant
First Bloom Daycare
06.2020 - 11.2021
B.A. - Political Science, Minor in Law Studies
Delaware State University