Jaida Nixon
261 Elmwood Avenue, Newark,OH
Summary
High-performing Security Forces Member skilled in conducting risk assessments, implementing safety protocols and de-escalating potentially dangerous situations. Sharp professional with proactive approach to emergencies. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Security Forces
United States Air Force, USAF
10.2020 - Current
- Patrolled grounds to monitor status and safety of premises.
- Responded to emergency situations quickly and calmly for professional support.
- Remained calm and alert especially during emergency situations to maintain order and confidence in authority.
- Led, managed, and performed force protection duties to protect personnel and resources.
- Observed CCTV cameras to detect potential threats and respond accordingly.
- Monitored personnel access and maintained accurate security records.
- Identified and reported suspicious activity to prevent security incidents.
- Investigated incidents and wrote detailed reports for superior review.
Restaurant Hostess
Red Oak Pub
04.2019 - 10.2020
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Managed seating chart and monitored activity in restaurant to keep constant and efficient dining flow.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Answered customer questions about hours, seating, and menu information.
- Prepared dining room for service by cleaning , organizing tables and placing table settings.
- Collected information from arriving customers to seat groups or place them on waitlist.
- Watched dining area staff to evaluate server loads and calculate accurate wait times.
- Delivered unparalleled service to drive positive dining experience and repeat customer visits.
Seasonal Sales Associate
Journeys Shoe Store
10.2018 - 01.2019
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Solved customer challenges by offering relevant products and services.
- Engaged with customers to build rapport and loyalty.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
Education
High School Diploma -
Newark Senior High School
Newark, Ohio06.2020
Skills
- Criminal Investigation
- Combat Training
- Asset Protection
- Emergency Response
- Traffic Management
- Public Safety
- Military Operations
- National Security
- Team Leadership
- Counterterrorism Strategies
- Critical Thinking
- Intelligence Gathering
- Social Perceptiveness
Timeline
Security Forces
United States Air Force, USAF
10.2020 - Current
Restaurant Hostess
Red Oak Pub
04.2019 - 10.2020
Seasonal Sales Associate
Journeys Shoe Store
10.2018 - 01.2019
High School Diploma -
Newark Senior High School