Jaida O'neill
houston
Summary
Proven to excel in fast-paced environments, I leveraged strong multitasking and clear communication skills at Cracker Barrel, enhancing customer satisfaction and team efficiency. My adeptness in handling and packaging at HEB Grocery Store, coupled with keeping attention to detail, significantly contributed to operational excellence and repeat business, showcasing a solid work ethic and commitment to quality service.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Customer Service Assistant
HEB Grocery Store
10.2023 - Current
- Place items into bags, boxes or other containers.
- Assisted in maintaining a clean store environment for a pleasant shopping experience.
- Placed customer's purchased goods into bags, maximizing space while avoiding overloading.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Collaborated with team members to improve overall customer experience and boost company reputation.
- developed strong relationships with customers, establishing trust and loyalty through attentive service
Server
Cracker Barrell
01.2023 - 02.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Worked flexible schedule and extra shifts to meet business needs.
Education
High School Diploma -
Mayde Creek Highschool
Houston, TX01-2025
Skills
- Strong work ethic
- Team contribution
- Effective multitasking
- Safety awareness
- Safe driver
- Accurate record keeping
- Physical stamina and endurance
- Bagging and packaging
- Vehicle inspection
- Emergency response readiness
- Heavy Lifting Abilities
- Clear communication
Certification
- DOT Medical Examiner's Certificate - Federal Motor Carrier Safety Administration (FMCSA).
- Commercial Driver's License (CDL) - Department of Motor Vehicles (DMV)/Texas.
- Food handlers
- Drivers license
- tankers endorsement
- doubles and triples endorsement
Languages
English
Native or Bilingual
Timeline
Customer Service Assistant
HEB Grocery Store
10.2023 - Current
Server
Cracker Barrell
01.2023 - 02.2023
High School Diploma -
Mayde Creek Highschool