Jaide Bittinger
Dubuque,IA
Summary
Detail-oriented Certified Nursing Assistant with successful geriatric healthcare experience. personable and compassionate with superior communication and rapport-building skills. Strong commitment to comprehensive and individualized patient care and education. Liaises with medical professionals, patients and family to provide continuous top-quality care and education.
Overview
4
4
years of professional experience
1
1
Certification
Work History
CNA
Bartels Luthern Retirement Community
07.2022 - Current
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Reduced patient stress levels through effective communication and active listening skills.
- Assisted patients with daily living activities, promoting independence and dignity.
- Collaborated with interdisciplinary healthcare teams to develop and implement individualized care plans for patients.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Served as a liaison between patients, families, and medical staff to ensure clear communication and understanding of treatment plans.
- Provided emotional support for patients during challenging times, fostering a positive healing environment.
Crew Trainer
McDonald's
01.2020 - 07.2022
- Enhanced crew performance by implementing effective training strategies and customized lesson plans.
- Streamlined onboarding process for new employees, resulting in a more efficient integration into the team.
- Collaborated with management to identify areas of improvement and develop comprehensive training programs.
- Evaluated crew members'' progress and provided constructive feedback for continuous development.
- Delivered refresher courses as needed to maintain up-to-date knowledge on industry standards, safety regulations, and operational procedures within the crew team.
- Trained other employees in customer service, food safety, and performance requirements.
- Greeted customers with smile and provided friendly service to professionally handle every need.
Education
No Degree - Social Work
Clarke University
Dubuque, IA05.2027
High School Diploma -
Waverly-Shell Rock Senior High School
Waverly, IA05.2023
Skills
- Complex Problem-Solving
- Compassion and Empathy
- Maintaining Confidentiality
- Basic Life Support
- Patient Care
- Multitasking Abilities
- Adaptability and Flexibility
- Problem Solving
- Time Management
- CPR Certification
- Teamwork and Collaboration
- Patient-Focused Care
Certification
CNA certification acquired from Hawkeye Community College in 2022.
Timeline
CNA
Bartels Luthern Retirement Community
07.2022 - Current
Crew Trainer
McDonald's
01.2020 - 07.2022
No Degree - Social Work
Clarke University
High School Diploma -
Waverly-Shell Rock Senior High School
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