Jaide Chen
Honolulu,MI
Summary
Friendly and customer-focused professional with a strong desire to excel in a medical spa environment. Passionate about exploring the medical applications of anatomy while pursuing a Master’s degree in Kinesiology and Rehabilitation Science at UH Mānoa. Possesses extensive customer service experience and exceptional multitasking abilities, consistently creating positive guest experiences through sincere enthusiasm and dedication. Eager to leverage skills and knowledge in a dynamic setting that values client care and professional growth.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Teaching Assistant for Graduate Level Anatomy
University Of Hawaii At Manoa
01.2026 - Current
- Possess comprehensive, in-depth knowledge of the human anatomy.
- Perform exemplary dissections and present observable structures to anatomy students.
- Practice extreme attention to detail, patience, and methodical techniques.
- Support anatomy lab maintenance and upkeep.
- Maintain sanitary and tidy work station, adhere appropriately to lab protocols.
- Tutor students individually and in small groups to reinforce key concepts.
- Support classroom activities, tutoring, and review sessions.
Restaurant Hostess
Chart House Waikiki
08.2025 - 12.2025
- Collected information from arriving customers to seat groups or place them on waitlist.
- Watched dining area staff to evaluate server loads and calculate accurate wait times.
- Delivered unparalleled service to drive positive dining experience and repeat customer visits.
- Managed seating chart and monitored activity in restaurant to keep constant and efficient dining flow.
- Input orders accurately into POS terminal, split bills and accepted payments.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience..
Flexologist
StretchLab
03.2024 - 06.2025
- Delivered one-on-one assisted stretch sessions
- Conducted mobility assessment and evaluation to determine patient needs.
- Managed high-volume caseload and organized schedules of members.
- Adapted therapy sessions and exercises according to patient progress and limitations.
- Observed and recorded patients' responses to stretching routines and adjusted treatment plans accordingly.
- Worked flexible hours across night, weekend, and holiday shifts.
- Fostered strong and meaningful client relationships.
HR Assistant
Boys and Girls Club of Hawaii
02.2024 - 07.2024
- Supported HR operations including onboarding, scheduling, and staff communications.
- Delivered friendly assistance with new hires throughout interviewing and hiring process.
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Answered and redirected incoming phone calls for office.
Assistant to Director of Operations
Nexyn Corporation
08.2023 - 01.2024
- Assisted in facilitating the building and timely completion of electrical products as well as management and employee wellbeing
- Assisted manager in all aspects of business operations.
- Proofread and edited documents for accuracy and grammar.
- Increased customer service success rates by quickly resolving issues.
- Remained solutions-oriented in face of complex problems to assist management and overall business direction.
Front Desk Representative
Iconix Fitness
02.2022 - 06.2023
- Checked in 200+ members daily, handled phone inquiries, and tended to clerical duties.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Cashier & Milkshake Barista
Betty’s Burgers
03.2021 - 08.2021
- Fast-paced customer facing role. Processed high-volume orders.
- Operated cash register and POS for transactions with excellent accuracy levels.
COPE Health Scholar
Adventist Health Castle
01.2021 - 04.2021
- Learn to interpret charts and hospital signage
- Gain firsthand clinical and administrative exposure
- Assist with basic patient care alongside nurses and physicians.
- Gain exposure to hospital environments to help prepare for health careers
- Provide hands-on comfort care for patients
Hostess
Eureka!
03.2018 - 08.2019
- Greeted guests, managed seating flow, and supported servers during peak hours in bussing and resetting tables.
Education
M.S. - Kinesiology & Rehabilitation Science
University of Hawai‘i at Mānoa
B.A. - Human Development
California State University
Long Beach01.2023
Skills
- Friendly and outgoing
- Guest Service & Hospitality
- Comprehensive anatomical knowledge
- Strong Communication & Team Collaboration
- Cash Handling & POS Systems
- Time Management & Multitasking
- Cleanliness & Safety Standards
- Quick Learner
- Attention to detail
- PPE compliance
Certification
- Certified Personal Trainer, NASM - Since 2024
- L1 Lagree Certified, KOMO Hawaii - September 2025
- Lifeguarding CPR/AED First Responder Certified
Timeline
Teaching Assistant for Graduate Level Anatomy
University Of Hawaii At Manoa
01.2026 - Current
Restaurant Hostess
Chart House Waikiki
08.2025 - 12.2025
Flexologist
StretchLab
03.2024 - 06.2025
HR Assistant
Boys and Girls Club of Hawaii
02.2024 - 07.2024
Assistant to Director of Operations
Nexyn Corporation
08.2023 - 01.2024
Front Desk Representative
Iconix Fitness
02.2022 - 06.2023
Cashier & Milkshake Barista
Betty’s Burgers
03.2021 - 08.2021
COPE Health Scholar
Adventist Health Castle
01.2021 - 04.2021
Hostess
Eureka!
03.2018 - 08.2019
B.A. - Human Development
California State University
M.S. - Kinesiology & Rehabilitation Science
University of Hawai‘i at Mānoa