I'm a versatile Crew Leader with experience directing others, managing tasks and monitoring work areas. As well as a reputation for staying calm and poised even in stressful circumstances by offering exemplary interpersonal and communication skills.
Overview
6
6
years of professional experience
Work History
Crew Leader/Crew Member
AMC Theatres
Glendale, AZ
04.2019 - Current
Discussed daily work requirements with crew and assigned skills-based tasks to enable completion of work.
Trained employees in time management and proper ways to complete job duties.
Monitored team members to verify work quality and address concerns.
Pitched in to help with various job tasks, fill in for sick employees and complete projects.
Managed areas of marketing to promote new releases and improve guest experience
Hostess
Jacks Family Kitchen
Los Angeles, CA
10.2018 - 04.2019
Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
Answered customer questions about hours, seating and menu information.
Assigned patrons to tables suitable for needs and restaurant section rotation.
Prepared dining room for special upcoming functions by decorating and generating special group menus.
Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Social Media Manager
J.A.R.S.
Los Angeles, CA
06.2016 - 08.2018
Developed marketing content such as blogs, promotional materials and advertisements for social media.
Monitored online presence of company's brand to engage with users and strengthen user relationships.
Analyzed and reported social media and online marketing campaign results.
Curated and segmented editorial content to increase engagement and channel growth.