To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
General Manager
Tim Hortons
03.2024 - Current
Assisted in recruiting, hiring and training of team members.
Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Trained and guided team members to maintain high productivity and performance metrics.
Developed and implemented strategies to increase sales and profitability.
Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
Interacted well with customers to build connections and nurture relationships.
Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Assistant General Manager
Tim Hortons
08.2023 - 03.2024
Handled cash accurately and prepared deposits.
Motivated, trained, and disciplined employees to maximize performance.
Enforced quality assurance protocols to deliver ideal customer experiences.
Improved employee morale through recognition programs that acknowledged individual achievements and team successes.
Lead Teacher
KinderCare Learning Centers
07.2021 - 08.2023
Helped students explore concepts with engaging, learning-focused activities.
Established positive relationships with parents through regular communication regarding student progress, collaborating on strategies for academic success at home and school.
Maintained patience and level-headedness in diverse situations to support student development and personal growth.
Mentored new teachers on best practices for classroom management and instructional techniques, contributing to their professional growth and effectiveness in the classroom.
Modified lessons and curriculum to accommodate diverse learners by using strategies such as peer-assisted learning and group work.