Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jaide Sherrod

Chicago,IL

Summary

Dynamic and dedicated professional with a proven track record at Taco Bell, excelling in customer service and teamwork. Recognized for enhancing customer satisfaction through effective communication and problem-solving skills. Adept at multitasking and maintaining high standards of food safety, contributing to increased sales and a positive dining experience.

Developed strong communication and teamwork skills in fast-paced, customer-focused environment. Expertise in delivering excellent customer service and maintaining organized workspaces. Seeking to transition into new field, leveraging these skills to contribute effectively to new team and environment.

Positive, adaptable, and reliable with strong commitment to teamwork and customer service. Understands importance of maintaining clean and organized environment, coupled with skills in handling transactions and providing excellent customer experiences. Aiming to contribute to positive team atmosphere and ensure customer satisfaction.

Overview

2
2
years of professional experience

Work History

Crew Member

Taco Bell
10.2024 - 05.2025
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.
  • Promoted a positive work environment through effective communication and teamwork among staff members.
  • Assisted other team members to achieve goals.
  • Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
  • Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
  • Trained new team members on procedures, customer service, and sales techniques.
  • Enhanced team productivity by maintaining a clean and organized workspace for crew members.
  • Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
  • Became familiar with products to answer questions and make suggestions.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.
  • Operated cash register to ring up final bill and process various forms of payment.
  • Prepared products following restaurant, health, and safety standards and procedures.
  • Ensured accurate order fulfillment with diligent attention to details while assembling meals.
  • Ensured proper food storage protocols were followed, contributing to improved food safety measures within the establishment.
  • Assisted in reducing wait times by efficiently managing customer queues during peak hours.
  • Stocked shelves to organize aisles in assigned department.
  • Exceeded performance expectations consistently, receiving recognition from supervisors for dedication to job responsibilities.
  • Contributed to increased sales by upselling menu items and promoting special offers.
  • Participated in ongoing training programs to continuously update knowledge of company policies and procedures.
  • Enhanced customer experiences by quickly addressing and resolving complaints.
  • Improved order accuracy by closely following preparation guidelines and double-checking orders before serving.
  • Boosted repeat customer rates by providing friendly and engaging service.
  • Improved team morale, leading to increased productivity and reduced turnover.
  • Accurately operated cash register to process customer payments.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
  • Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
  • Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
  • Replenished serving stations with fresh food and cleaned up spills.
  • Documented customer orders and conveyed special requests to kitchen staff.

Team Member

Culver’s
03.2023 - 08.2024
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong cooperative relationships with coworkers and managers.
  • Maintained productive, efficient approach to all tasks.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Operated register to process payments and collect cash payment for order totals.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
  • Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Assisted customers in selecting merchandise best suited to needs.
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
  • Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
  • Provided exceptional support to colleagues by sharing knowledge, offering assistance, and fostering teamwork.
  • Assisted in the onboarding of new team members by providing guidance, support, and training resources to ensure a smooth transition into the work environment.
  • Exceeded performance goals through diligent task completion, attention to detail, and consistent follow-through on assignments.
  • Maintained clean and orderly store environment, ensuring pleasant shopping experience for customers.
  • Improved customer satisfaction by quickly helping each person find desired items.

Education

Bachelor of Science - Rehabilitation Science

University of Illinois At Chicago
Chicago, IL
07-2030

Associate of Arts - Theater Arts

Ball State University
Muncie, IN
07-2028

Skills

  • Customer service
  • Teamwork and collaboration
  • Multitasking and organization
  • Time management
  • Problem-solving
  • Clear communication
  • Attention to detail
  • Customer engagement
  • Self-discipline
  • Integrity and honesty
  • Learning agility
  • Hospitality service expertise
  • Performance improvement
  • Adaptability and flexibility

Timeline

Crew Member

Taco Bell
10.2024 - 05.2025

Team Member

Culver’s
03.2023 - 08.2024

Bachelor of Science - Rehabilitation Science

University of Illinois At Chicago

Associate of Arts - Theater Arts

Ball State University

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