Jaide Ubel
Dodge City
Summary
Dynamic Administrative Assistant with a proven track record at the Kansas Department of Transportation, skilled in enhancing operational efficiency and internal communications. Expert in document preparation and database entry, with strong verbal communication abilities. Successfully improved processes, driving accuracy and quality service while managing diverse administrative tasks.
Overview
11
11
years of professional experience
Work History
Administrative Assistant
Kansas Department of Transportation
05.2017 - Current
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Assisted coworkers and staff members with special tasks on daily basis.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Managed filing system, entered data and completed other clerical tasks.
- Liaised between clients and vendors and maintained effective lines of communication.
Retail Associate
Payless Shoe Source
04.2014 - 08.2018
- Helped customers complete purchases, locate items, and join reward programs.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Answered questions about store policies and addressed customer concerns.
- Maintained clean sales floor and straightened and faced merchandise.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Refunded payments for returned items, processed exchanges, and offered store credit to achieve customer satisfaction.
- Greeted customers and helped with product questions, selections, and purchases.
- Managed efficient cash register operations.
- Performed cash, card, and check transactions to complete customer purchases.
- Listened to customer needs and desires to identify and recommend optimal products.
Education
BBA - Banking And Finance
Fort Hays State University
Hays, KS12-2022
Associate of Arts - Business
Dodge City Community College
Dodge City, KS05-2018
High School Diploma -
Dodge City High School
Dodge City, KS05-2014
Skills
- Scheduling
- Meeting planning
- Records retrieval
- Letter preparation
- Mail handling
- Filing
- Document preparation
- Internal communications
- Database entry
- File organization
- Accounting skills
- Computer skills
- Spreadsheets
- Office administration
- Verbal communication
- Types 63 wpm
Timeline
Administrative Assistant
Kansas Department of Transportation
05.2017 - Current
Retail Associate
Payless Shoe Source
04.2014 - 08.2018
BBA - Banking And Finance
Fort Hays State University
Associate of Arts - Business
Dodge City Community College
High School Diploma -
Dodge City High School
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