Goal-oriented professional with strong organizational skills and proven time management abilities. Expertise in problem-solving and quick adaptation to new skills, committed to driving team success and supporting organizational growth. Eager to undertake additional responsibilities in an entry-level position to achieve company objectives.
Overview
13
13
years of professional experience
Work History
Senior Dietary
NY Presbyterian
06.2023 - Current
- Oversee health code compliance and sanitation standards.
- Cashier
- Providing caring and professional dining room customer service to customers, patients, and staff.
- Washes dishes, pots, and pans either by hand or using dish washing and pot washing machines.
- Reading and writing abilities are utilized often when giving and receiving instructions and preparing recipes.
- Demonstrated passion for the industry and guests.
- Previous leadership experience in kitchen/culinary environment.
- Ability to work cohesively as part of a team and build relationships.
- Solid knowledge of food, cost control and labor control.
- Working knowledge and understanding of food and beverage cost controls.
- Certified food handler or serve safe certified.
- Good leadership, training, motivation, and communication skills.
- With strong knowledge of food cost and inventories.
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Proven ability to learn quickly and adapt to new situations.
Demonstrated respect, friendliness and willingness to help wherever needed.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Passionate about learning and committed to continual improvement.
Managed time efficiently in order to complete all tasks within deadlines.
Proved successful working within tight deadlines and a fast-paced environment.
Babysitter
Self-employeed
01.2013 - Current
- Ensuring a safe environment, preparing and giving meals, bathing and dressing children, administering medicine, doing housework, and disciplining children when necessary.
Supervised children's activities to ensure safety and engagement.
Developed creative educational programs tailored to individual needs.
Communicated effectively with parents regarding children's progress and concerns.
Implemented behavior management strategies to promote positive interactions.
Evaluated childcare methods, adapting approaches for improved outcomes and satisfaction.
Played games, worked on puzzles, and read books to young children.
Organized and cleaned home after activities by picking up toys and straightening up play room.
Maintained a clean and organized environment to ensure the well-being of children under care.
Prepared healthy, age-appropriate snacks and meals.
Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
Reassured children when upset providing emotional support and stability.
Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
Created a fun and educational atmosphere by incorporating age-appropriate games and activities that promoted learning while keeping children entertained.
Developed strong relationships with families, establishing trust and rapport to provide quality childcare services tailored to individual family requirements.
Built lasting bonds with the families I worked with through excellent communication skills creating strong rapport which led me being recommended amongst friends.
Communicated with parents regarding children's progress and development, raising any issues.
Promoted healthy habits by preparing nutritious meals and snacks for children daily.
Planned fun outings and educational activities to keep children entertained.
Enhanced language development by engaging in storytelling, reading books, and encouraging conversation among the children under my care.
Ensured proper hygiene among kids under my care by teaching them about personal cleanliness thus promoting good health habits.
Fostered creativity through engaging arts and crafts projects, stimulating imagination and expression.
Accountant and Price changing
Keyfood Supermarket
06.2021 - 06.2023
- Made sure store items were in the percentage that it needed to be in order to sell and make money for the supermarket.
- Mail out checks to pay our vendors
- Change prices on certain items in the store
- Monthly reviews on every departments inventory to see if improvement was needed.
- Exchange emails with managers and owners of the store to be aware of any changes.
Managed financial records and reconciliations to ensure accuracy and compliance with regulations.
Oversaw accounts payable and receivable processes, improving cash flow management.
Reconciled accounts and reviewed expense data, net worth, and assets.
Documented cash, credit, fixed assets, accrued expenses, and line of credit transactions.
Gathered financial information, prepared documents, and closed books.
Completed daily cash functions like account tracking, payroll and wage allocations, budgeting, donating, and cash, and banking reconciliations.
Maintained up-to-date knowledge on professional accounting standards to manage financial recordkeeping.
Used advanced software to prepare documents, reports, and presentations.
Managed cash flow effectively, ensuring all company liabilities were met in a timely manner and surplus funds were invested wisely.
Detected and corrected mistakes early on and implemented systems to avoid recurring issues.
Prepared and filed tax forms to meet needs of customers.
Reduced expenses by negotiating with vendors for better pricing and terms on services and supplies.
Assisted in successful negotiation of terms with vendors and suppliers, improving company's cost-efficiency.
Enhanced team productivity and knowledge by leading regular training sessions on accounting best practices and software updates.
Supervisor
Key Food Supermarket
06.2020 - 06.2023
- Managing work Flow / Helping to resolve employee issues and disputes - Training new hires
- Translating for Spanish speaking customers
- Evaluating performance and providing feedback.
Oversaw daily supermarket operations, ensuring efficient workflow and high customer satisfaction.
Trained and mentored new staff on operational procedures and customer service best practices.
Implemented inventory management processes to optimize stock levels and reduce waste.
Coordinated scheduling for team members to ensure adequate coverage during peak hours.
Resolved customer complaints effectively, enhancing overall shopping experience and loyalty.
Ensured compliance with health and safety regulations, maintaining a safe shopping environment for customers and staff.
Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
Improved customer satisfaction with prompt and courteous resolution of inquiries and complaints.
Managed senior-level personnel working in marketing and sales capacities.
Waitress
HNA Business Services Company Limited
01.2016 - 01.2019
- Take orders, serve food and beverages, check in with customers, collect payments, answer questions regarding menu items, set up dining areas, stock service areas, prepare tables, and perform cleaning duties.
Delivered exceptional customer service, ensuring satisfaction and repeat business.
Managed between 4-5 tables efficiently during peak hours, enhancing service flow.
Collaborated with kitchen staff to ensure timely food preparation and delivery.
Developed strong rapport with regular customers, fostering loyalty and engagement.
Implemented feedback from management to improve service quality and efficiency.
Oversaw daily operations, mentoring junior staff to uphold service standards.
Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
Maintained clean and welcoming dining environment, ensuring a positive guest experience.
Remained calm and poised when dealing with difficult customers or during busy shifts.
Used cash registers and credit card machines to cash out customers.
Kept server areas clean and stocked to increase efficiency while working tables.
Collaborated with team members to consistently provide efficient service during peak hours.
Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Answered customers' questions, recommended items, and recorded order information.
Education
Associate - early childhood education
Suffolk County Community College
Farmingville, NY
05.2023
High school Diploma - undefined
Inwood Academy For Leadership
New York, NY
09.2018
Skills
- Bilingual
- Customer service / cash handling/ Sales / Retail - Early childhood education / childcare