Jaiden Acevedo-Pena
Boise,ID
Summary
As I continue my career path, I am looking for a work atmosphere where I can learn more about myself and help the organization grow. I recently moved to Boise so I can focus both on my education and myself, searching for a path that fits me best. My previous jobs have helped me gain better soft skills, allowing me to have strong relationship to my team. In addition, I have developed leadership experience by organizing and delegating tasks for me and my team to complete. I am hoping to continue this trend, taking on greater responsibilities while pursuing my education.
Overview
6
6
years of professional experience
Work History
Correction Officer
Idaho Department of Correction (Idaho State Correction Institute)
Boise , ID
2023.10 - Current
- Ensured the safety and organization of the correctional facility by effectively managing security measures
- Monitored and managed inmate activities to ensure compliance with established rules and regulations
- Conducted thorough searches of inmates, cells, and common areas to detect and confiscate contraband
- Utilized advanced surveillance techniques to identify potential security threats and prevent incidents
- Effectively responded to and resolved emergency situations, including fights, disturbances, and medical emergencies
- Collaborated with fellow correctional officers and emergency response teams to maintain a safe and secure environment
- Implemented and maintained inmate count procedures with precision and accuracy
- Provided consistent and fair supervision of inmates while promoting a rehabilitative environment
- Maintained detailed and accurate records of daily activities, incidents, and inmate behavior
- Prepared incident reports, documenting any unusual occurrences and following established protocols
- Demonstrated strong interpersonal skills in resolving conflicts and de-escalating tense situations among inmates
- Fostered positive communication to mitigate potential issues within the facility.
- Coordinated with medical staff to ensure timely administration of medications prescribed to inmates.
- Provided guidance and support to inmates in need of assistance with personal matters or adjustment to prison life.
Server, Open, Closer, Part-time Host
Old Chicago Tap Room
Boise , ID
2021.01 - 2023.11
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Addressed complaints to kitchen staff and served replacement items.
Server Assistant, Server
The Shelby
Allentown , PA
2022.06 - 2022.11
- Handle professionally problem solving and communication while under pressure
- Participated in weekly meetings with management team to discuss operational goals.
- Communicated effectively with other personnel to coordinate tasks efficiently.
Package Handler
FedEx Package Grounds
Allentown , PA
2020.01 - 2021.01
- Reported any lost or damaged items to supervisors immediately upon discovery.
- Participated in regular safety meetings and training sessions.
- Collaborated with team members on tasks such as sorting mail into designated bins.
- Ensured compliance with postal regulations regarding hazardous materials handling.
- Checked all outgoing shipments to ensure accuracy of contents.
Cashier, Stocker, Front Desk Service, Monitor
Weis Markets
Macungie , PA
2019.01 - 2020.01
- Followed company security procedures for handling large sums of money.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Performed other duties as assigned by management.
- Resolved customer complaints professionally in accordance with company policy.
- Answered customer inquiries regarding store policies and procedures.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Greeted customers and answered any questions they had about the store's products and services.
Education
Degree- Information Technology w/networking concentration -
Community College of Philadelphia
12.2022
Graduated -
Emmaus High School
PA06.2020
College Of Western Idaho
Boise, IDSkills
- Multitasking
- Comfortable in fast-paced environments
- Outgoing Personality
- Great communication Skills
- Strong work Ethic
- Confident
- Legal knowledge
- Excellent problem solver
- De-Escalation Techniques
- Firearms proficiency
- Emergency Response
- First aid and CPR certified
- Trained in defensive tactics
- Physical Fitness
Languages
English
Full Professional
Spanish
Limited
Timeline
Correction Officer
Idaho Department of Correction (Idaho State Correction Institute)
2023.10 - Current
Server Assistant, Server
The Shelby
2022.06 - 2022.11
Server, Open, Closer, Part-time Host
Old Chicago Tap Room
2021.01 - 2023.11
Package Handler
FedEx Package Grounds
2020.01 - 2021.01
Cashier, Stocker, Front Desk Service, Monitor
Weis Markets
2019.01 - 2020.01
Degree- Information Technology w/networking concentration -
Community College of Philadelphia
Graduated -
Emmaus High School
College Of Western Idaho
Similar Profiles
Adilene MejiaAdilene Mejia
Licensed Practical Nurse at Idaho Department of CorrectionLicensed Practical Nurse at Idaho Department of Correction
Rhonda CarpenterRhonda Carpenter
Software Engineer III at Idaho Department Of CorrectionSoftware Engineer III at Idaho Department Of Correction
Alyssa HaneyAlyssa Haney
Correctional Officer at State of Illinois- Department of CorrectionCorrectional Officer at State of Illinois- Department of Correction