Summary
Overview
Work History
Education
Skills
Timeline
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Jaiden Coghill

Dodge City,KS

Summary

  • Proven multitasker and customer service expert, adept at managing high-pressure situations with grace, as demonstrated at Boothill Casino. Skilled in greeting guests and handling complaints, ensuring a seamless experience. Achieved significant improvements in guest satisfaction by leveraging strong multitasking abilities and active learning skills.

Overview

3
3
years of professional experience

Work History

Restaurant Hostess

Boothill Casino
06.2023 - Current
  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
  • Answered customer questions about hours, seating, and menu information.
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.

Cashier

Caseys General Stores Inc
02.2023 - 06.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.

Front Desk Receptionist

Comfort Inn & Suites
12.2021 - 06.2022
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Collected room deposits, fees, and payments.

Education

Dodge City High School
Dodge City, KS

Skills

  • Customer service
  • Strong multitasking
  • Greeting guests
  • Active learning
  • Handling complaints

Timeline

Restaurant Hostess

Boothill Casino
06.2023 - Current

Cashier

Caseys General Stores Inc
02.2023 - 06.2023

Front Desk Receptionist

Comfort Inn & Suites
12.2021 - 06.2022

Dodge City High School

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Jaiden Coghill