Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Jaiden Coghill

Dodge City,United States

Summary

Energetic professional in hospitality management, known for high productivity and efficiency in task completion. Possess specialized skills in customer service, conflict resolution, and time management. Excel at communication, teamwork, and adaptability, ensuring smooth operations and positive guest experiences in fast-paced environments.

Overview

3
3
years of professional experience

Work History

Restaurant Hostess

Boothill Casino
Dodge City, KS
06.2023 - Current
  • Informed patrons of specialties and features.
  • Monitored dining area to assess server capacity and estimate wait times.
  • Managed guest expectations by relaying information regarding hours, wait times and specials.
  • Took reservations from patrons by phone or online.
  • Performed opening and closing duties such as restocking supplies and cleaning work areas.
  • Answered incoming calls with appropriate greeting and provided information about menu items or services offered.
  • Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
  • Communicated with servers about new tables, changes in food availability and customer comments.

Cashier

Casey General Store
Dodge City, KS
02.2023 - 06.2023
  • Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Processed customer payments quickly and returned exact change and receipts.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Answered phone calls to assist customers with questions and orders.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Answered customers' questions and provided information on store procedures or policies.

Front Desk Receptionist

Comfort Inn & Suites
Dodge City, KS
12.2021 - 01.2023
  • Responded to customer inquiries via phone, email, and in person.
  • Handled payment processing and provided customers with receipts and proper bills and change.
  • Monitored reception area to provide consistently safe, hazard-free environment for customers.
  • Operated telephone switchboard to answer, screen and forward calls to appropriate personnel.
  • Greeted visitors warmly and directed them to correct personnel or office.
  • Updated customer information in databases regularly to ensure accuracy of records.
  • Received incoming calls and coordinated with staff to fulfill customer requests.
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
  • Greeted visitors to provide information and direct to appropriate personnel.

Education

High School Diploma -

Dodge City High School
Dodge City, KS
05-2023

Skills

  • Professional telephone demeanor
  • Complaint resolution
  • Friendly demeanor
  • Drawer management
  • Inventory management
  • Reliability and punctuality
  • Payment processing
  • Positive and professional
  • Adaptability and flexibility

References

References available upon request.

Timeline

Restaurant Hostess

Boothill Casino
06.2023 - Current

Cashier

Casey General Store
02.2023 - 06.2023

Front Desk Receptionist

Comfort Inn & Suites
12.2021 - 01.2023

High School Diploma -

Dodge City High School

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Jaiden Coghill