Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jaiden Cordero

Boynton Beach

Summary

Dedicated enthusiastic hands-on Assistant Community Manager known for excellent public relations and marketing coordination. Highly trained professional with passion for working with and for people. Solutions-oriented problem-solver with goal-oriented mindset. Excellent issue resolution and follow-up to promote prospect/resident satisfaction. Highly skilled in task prioritization. Highly reliable and dedicated worker with a strong customer service record. Able to function well as an independent worker with no supervision or as a dedicated team member.

Overview

7
7
years of professional experience

Work History

Assistant Property Manager

Bozzuto Management Company
12.2024 - Current
  • Followed up on delinquent residents and coordinated collection procedures.
  • Coordinated move-ins and move-outs, ensuring smooth transitions for both residents and property management team.
  • Handled resident complaints promptly and appropriately.
  • Completed final move-out walk-throughs with residents to identify required repairs.
  • Kept accurate records of all resident correspondence.
  • Oversaw monthly collections and maintained high payment rates by building positive relationships with residents.
  • Trained new hires on company policies, procedures, software applications and industry best practices-leading them towards successful job performance.
  • Conducted regular property inspections to identify potential issues and ensure compliance with safety regulations.
  • Showed apartments to potential residents and answered questions regarding community.
  • Developed strong relationships with vendors, negotiating favorable contracts for cost-effective services.
  • Organized community events to foster positive relationships between tenants and build a sense of community within the property.
  • Implemented new marketing strategies to attract prospective tenants and maintain high occupancy rates.

Assistant Property Manager

Cushman and Wakefield
10.2023 - 11.2024


  • Handled tenant complaints promptly and appropriately, calling in maintenance, and other support services.
  • Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
  • Resolved conflicts between residents.
  • Increased tenant satisfaction by promptly addressing maintenance requests and resolving issues efficiently.
  • Oversaw monthly collections and maintained high payment rates by building positive relationships with tenants.
  • Processed applications efficiently by conducting thorough background checks and verifying references to select qualified tenants.
  • Processed security deposit refunds.
  • Served as point-of-contact between residents and building personnel thereby effectively managing daily concerns or inquiries.
  • Collaborated with legal department on eviction proceedings when necessary.

Assistant Community Manager

Advenir Living
01.2022 - 09.2023
  • Handled all tenant logistics and leases and effectively scheduled appointments, showings, move-ins and move-outs.
  • Collected rental payments from residents and kept meticulous records of delinquent accounts.
  • Met with residents to gather information and develop effective solutions.
  • Inspected buildings, vacant units, and common areas regularly to identify repairs needing immediate attention.
  • Evaluated property conditions and recommended improvements.
  • Planned and executed promotional activities to drive community engagement and increase occupancy numbers.
  • Streamlined operations by communicating efficiently with clients, keeping meticulous records, budget management, and internal collaboration.
  • Addressed and resolved tenant complaints and inquiries, maintaining high satisfaction.
  • Maintained knowledge on lease and renewal rates to advocate for appropriate changes.
  • Created policies and procedures for successful community management.
  • Monitored and tracked payments and expenses, providing timely and accurate financial reports.
  • Maximized rental income while minimizing expenses through effective planning and control.
  • Analyzed operational information for impact on ROI, identified trends and recommended appropriate adjustments.

Leasing Professional

Advenir Living
07.2020 - 01.2022
  • Achieved ambitious sales targets by continuously improving customer relations, networking, and promotional strategies
  • Managed resident relations by staying on top of issues arising before, during, and after move-in dates
  • Kept units move-in ready with consistent maintenance and cleaning strategies
  • Conducted effective sales efforts via telephone, email, and in-person
  • Responsible for maintaining the Market Survey weekly.
  • In charge of pre-approving applications.
  • Maintained clean, current records with strong data entry and verification skills
  • Engaged community members through special events and one-on-one support
  • Maintained financial targets by collecting fees consistently and budgeting effectively
  • Met occupancy goals with strategic marketing plans
  • Monitored models, leasing office, and clubhouse for adherence to company standards
  • Bolstered resident retention through renewal programs and community events
  • Assisted community manager in supervising, training, motivating, and supporting leasing consultants
  • Entered daily data into Entrata, including rental applications, Notice to Vacate, and lease renewals
  • Monitored ongoing compliance with renters' insurance policy

Leasing Consultant

RICH PROPERTIES LLC
11.2019 - 03.2020
  • Established and implemented leasing goals, and entered information through One site system.
  • Prepared lease paperwork and obtained signatures and first payments from new residents.
  • Provided tours of property and amenities to prospective tenants and offered valuable information regarding major features
  • Converting leads into sales by outreach, prospecting, and lead generation
  • Evaluate information provided by prospects to ensure whether they fall under the established guidelines for renting properties
  • Receive maintenance issues from residents and create service request orders for maintenance
  • Evaluated unit availability on a daily basis to maintain the highest level of product knowledge
  • Detailed application requirements and answered questions from prospective residents.
  • Contacted and followed up with residents on renewal notices.

Store Manager

NATURAL BLENDS
09.2018 - 03.2020
  • Audit money and maintain accurate balancing of register.
  • Operated cash register, collected payments, and provided accurate change.
  • Helped customers find specific products, answered questions and offered product advice.
  • Established and adjusted ordering parameters to manage inventory.
  • Trained new employees in operational procedures and modeled duties for front and back house positions.
  • Discussed menu items and preparation methods with customers and suggested promotional items to increase sales.
  • Arranged merchandise and built eye-catching displays to increase sales.

Education

High School Diploma -

Quantum High School
Boynton Beach, FL
01-2019

Skills

  • Lease file audits
  • Sales and marketing
  • Multitasking
  • Record keeping
  • Delinquency Monitoring
  • Employee Recruitment
  • Event Planning
  • Month-End Closings
  • Relationship building and rapport

Timeline

Assistant Property Manager

Bozzuto Management Company
12.2024 - Current

Assistant Property Manager

Cushman and Wakefield
10.2023 - 11.2024

Assistant Community Manager

Advenir Living
01.2022 - 09.2023

Leasing Professional

Advenir Living
07.2020 - 01.2022

Leasing Consultant

RICH PROPERTIES LLC
11.2019 - 03.2020

Store Manager

NATURAL BLENDS
09.2018 - 03.2020

High School Diploma -

Quantum High School

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Jaiden Cordero