Summary
Overview
Work History
Education
Skills
Goals
Professional References
Timeline
Generic

Jaiden Cruz

Bronx

Summary

Results-driven music industry professional with a passion for innovation and artistic expression. With a strong background in music production, event coordination, and marketing, I excel at developing and executing successful events and campaigns that drive engagement and revenue growth. I am excited to leverage my skills to drive success in a dynamic music industry role.

Key skills:
- Music production
- Event coordination
- Marketing
- Team collaboration
- Artist management

Overview

8
8
years of professional experience

Work History

Climb Guide

Related
04.2022 - Current
  • Maintained safety standards during excursions, resulting in zero accidents or incidents.
  • Built personal relationships with guests to promote positive experiences.
  • Improved overall guest satisfaction by promptly addressing concerns and implementing appropriate solutions as needed.
  • Managed unexpected challenges with flexibility and creative problem-solving, maintaining seamless experiences for guests.
  • Developed an extensive knowledge of local history and culture, enabling the provision of accurate information and insightful commentary during tours.

Shift Lead Supervisor

Walgreens
01.2022 - 06.2022
  • Directing our store responsibilities and administering customer service, managing inventory/accounts, etc
  • Responsibilities Include:
  • Correcting smart counts and maintaining truck inventory
  • Picking up and closing out registers
  • Executing daily scanouts and checking item locations
  • Being present to the customers while taking care of Front & Back of House
  • Corroborating immaculate facing and great presentation of the store
  • Helping and Advising other employees to learn protocols
  • Handling photo center and keeping up to date with the latest and older orders
  • Receiving and scanning in vendors/trucks
  • Packing out and arranging aisles in great condition
  • Making sure all COVID guidelines are met
  • Including wiping down case lines, making sure capacity isn't exceeded and making sure everyone is wearing a mask at all times

Host/Waiter

Marina Del Ray
06.2021 - 12.2021
  • Consists of 25+ tables with bars inside a catering hall averaging 250-1000 ppl a day
  • Responsibilities Include:
  • Greeting the guests and creating great flowing energy
  • Making sure orders are placed and served in a timely manner
  • Being precise with instructions and act accordingly

Waiter/Busser

Hornblower Cruises & Events
03.2021 - 06.2021
  • Consists of 25+ tables with bars inside a boat with multiple decks averaging 250-1000 ppl a day
  • (Temporary Job)
  • Responsibilities Include:
  • Welcoming customers onto the boats and seating each one properly
  • Catering and serving numerous tables simultaneously while bussing
  • Moving dexterously while carrying heavy objects
  • Keeping my stations clean and leaving all decks on the boat spotless
  • Being able to adhere to different environments from occasional to formal
  • Making sure all COVID guidelines are met
  • Including wiping down case lines, making sure capacity isn't exceeded and making sure everyone is wearing a mask at all times

Packager/Data Entry

NYS Covid-19 Relief Program
09.2020 - 06.2021
  • Making Covid Relief Packages from 4:30am to 10:00am for delivery drivers and efficiently submitting forms, printing labels, etc
  • Responsibilities Include:
  • Created food packages with efficient manner
  • Made precise caution with boxes and handling to drivers
  • Kept workplace cleansed and extremely organized
  • Made sure workflow + team chemistry moved swiftly
  • Operated Macbook/Printer to create labels for food and completing forms
  • Making sure all COVID guidelines are met
  • Including wiping down case lines, making sure capacity isn't exceeded and making sure everyone is wearing a mask at all times

Waiter/Takeout Cashier

Han Dynasty Restaurant
01.2021 - 03.2021
  • Consists of 25 tables with a bar located inside a mall averaging 100ppl a day
  • Not including larger holiday traffic and weekends with about 200-250ppl (Temporary Job)
  • Responsibilities Include:
  • Welcomed guests in a friendly manner
  • Provided accurate wait times and monitored waiting lists
  • Managed reservations online, over the phone and in person
  • Escorted customers to assigned dining or bar areas to ensure exceptional service
  • Provided menus and announced Server's name
  • Greeted customers upon their departure thanked them for their patronage
  • Coordinated with wait staff about available seating options ensuring communication
  • Maintained a clean reception area to make sure it was presentable
  • Catered to guests who require extra attention (e.g
  • Children, elderly)
  • Answered incoming calls and address customers' queries

Waiter/Assistant Manager

Leche Y Miel Restaurant
09.2016 - 12.2020
  • Consists of 15 tables a total of 60ppl Max on a regular day
  • Events consisting of 30-150ppl
  • Responsibilities Include:
  • Customer Service
  • Stocking
  • Cleaning
  • Cashier
  • POS System
  • Open/Close Establishment
  • Training
  • Schedules
  • Payroll
  • Event Coordinator

Education

Major in Liberal Arts -

Bronx Community College
06.2022

High School Diploma -

Cardinal Hayes High School
01.2021

Skills

  • Bilingual
  • Active Listening
  • Adaptable
  • Excellent communication skills
  • Problem-solving
  • Teamwork
  • Creativity
  • Tech savvy
  • Outgoing
  • Patient
  • Passionate
  • Enthusiastic
  • Ready to learn
  • Well connected with current trends
  • Social media
  • Incredibly Ambitious
  • Attentive
  • Versed in Microsoft Word
  • Versed in Excel
  • Versed in Powerpoint
  • Versed in Adobe Acrobat/Reader
  • Internet Search
  • Punctual
  • Organized
  • Social perceptiveness
  • Engaging personality
  • Expert communication

Goals

To attain a position in the music industry that will provide a foundation I can build off & to create a record label that will begin a new legacy in music and reign on top as the industry's newest powerhouse.

Professional References

  • Rideiby Pena, Owner of Leche Y Miel, (727) 313-8034
  • Brianna Azarcon, Manager @ Han Dynasty, (646) 812-3789
  • Altagracia Pena, Manager and Coordinator of NYS Covid Relief Program, (917) 355-6968
  • Eric Rodriguez, Store Manager of Walgreens, (914) 486-3742
  • James Aguilar, Emerging Store Manager of Walgreens, (914) 830-4076

Timeline

Climb Guide

Related
04.2022 - Current

Shift Lead Supervisor

Walgreens
01.2022 - 06.2022

Host/Waiter

Marina Del Ray
06.2021 - 12.2021

Waiter/Busser

Hornblower Cruises & Events
03.2021 - 06.2021

Waiter/Takeout Cashier

Han Dynasty Restaurant
01.2021 - 03.2021

Packager/Data Entry

NYS Covid-19 Relief Program
09.2020 - 06.2021

Waiter/Assistant Manager

Leche Y Miel Restaurant
09.2016 - 12.2020

High School Diploma -

Cardinal Hayes High School

Major in Liberal Arts -

Bronx Community College

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