Jaiden Kuan
Santa Barbara,CA
Summary
Strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service.
Overview
4
4
years of professional experience
Work History
Seasonal Tree Worker
Anthony's Christmas Trees
10.2023 - 12.2024
- Provided exceptional customer service by assisting with tree selection and purchase, performing manual labor such as cutting and baling, and maintaining a clean, organized, and festive sales area.
- Delivered exceptional customer service by answering questions about tree care, sizes, and species.
- Managed physically demanding tasks in a fast-paced, seasonal work environment.
Cashier/Coffee Barista
The Daily Grind Espresso Cafe
06.2024 - 10.2024
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Controlled line and crowd with quick, efficient service.
- Prepared and stocked baked goods, sandwiches, wraps and light snacks to compliment beverage choices.
- Demonstrated strong problem-solving skills by resolving customer concerns professionally while maintaining clean counters, machines, utensils, workspace, and seating areas daily.
Courtesy Clerk
Safeway
03.2022 - 08.2023
- Ensuring customers have a positive shopping experience by greeting and assisting customers, bagging items, and keeping the store tidy by cleaning up spills, reorganizing displays, and keeping equipment clean
- Enhanced customer satisfaction by providing efficient bagging and carryout services.
Summer Intern
City Attorney’s Office
06.2021 - 08.2022
- Create, Examine, and update files according to established internal departmental procedures to ensure that accurate data is updated
- Retrieve, assemble, and maintain legal documents using various filing systems
- Monitor, scan, and filter legal documents to the City Law database, close when instructed
Education
Associate of Arts - Criminal Justice
Santa Barbara City College
Santa Barbara05-2025
Diploma -
Las Lomas High School
Walnut Creek, CA05.2023
Skills
- Teamwork, Collaboration, and attention to detail
- Time management
- Interpersonal and Social Skills
- Order taking
- Display maintenance
- Problem-solving
- Efficient and quality customer service
Timeline
Cashier/Coffee Barista
The Daily Grind Espresso Cafe
06.2024 - 10.2024
Seasonal Tree Worker
Anthony's Christmas Trees
10.2023 - 12.2024
Courtesy Clerk
Safeway
03.2022 - 08.2023
Summer Intern
City Attorney’s Office
06.2021 - 08.2022
Associate of Arts - Criminal Justice
Santa Barbara City College
Diploma -
Las Lomas High School
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